How can I discover how many duplicates
I received a list of emails and I'd like to see how many of those people already exist in my Emma audience. How can I do this?
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Yearly Stats Comparison
Is there a way to compare year-to-year stats similar to the month-to-month stats? I'm not able to find it in the stats area and can't f...
Is there an easy way to group contacts by birthdays/anniversaries?
why are my new signups getting 2 welcome emails via automated response?
Overview response: Total clicks vs. people who clicked
I've noticed that the new response overview export now includes "total clicks" instead of "people who clicked" (unique clicks), aka the C...
Have there been any updates about adding an SMS product within Emma?
I have seen comments made from 5 and 9 months ago about using a 3rd party for SMS services...does Emma have this in their product roadmap...
How do I resend to people who didn't open?
I want to resend my campaign to people who didn't open it the first time. How do I find those people?
'Did not open' tab
Several users have suggested a 'did not open' tab in the response section. This feature would speak to a somewhat specific use case in wh...
How Come I Can't Export a Full Report of a Mailing Response?
I used to be able to export a full report of a mailing response. Now it is all broken up into different spreadsheets.
When creating a new contact field, why does the text in the contact field name I type in default to lowercase and how can I control it?
When I type in the name of a new contact field to be used in a sign-up form, all of the text defaults to lowercase (or Sentence case). If...
Emma mailings not appearing in Salesforce
Mailing sent through Emma last week does not appear anywhere in Salesforce - not on the Emma Mailings tab and not in the either the Emma ...
Share contact fields between agency sub-accounts
I have an Agency account and I would like to have the same fields across all accounts. Is there a way to duplicate or share fields betwee...
image resolution
When I upload a high-resolution image, will EMMA automatically change it to medium resolution? If not, I guess I should change the resolu...
Windows 8 Phone Fails to Submit with Javascript embed
Bug confirmed with Nokia Lumia 925 8.1 Windows phone on browserstack, reported on Nokia Lumia 920 8.1 Windows phone After submitting the...
Masthead image in email is rendered narrow and not centered in Outlook
I am using a 640 px wide banner for my email template. It looks good in Emma and he previews, but when I send it to an Outlook account, ...
Why is it taking more than 1 minute t for e-mail search results to appear?
Why is it taking more than 1 minute t for e-mail search results to appear? (Current Google Chrome browser used)
html -error occurs
Hi, I am trying to post HTML into the 'ATM Marketing Forum - Updated GS' e-mail template. Each time when I select the save button, I rece...
Possible to send split test without completely saved subject
When sending a split test, I entered all three subject lines then went through to send. My email address (as part of an internal distribu...
Campaigns and audience are not showing up.
None of my audience or campaigns are showing up. I see the number but that is all.
Having a hard time with the new BUTTON feature. It doesn't want to save the URL code i input.
Having a hard time with the new BUTTON feature. It doesn't want to save the URL code i input. When I do and then 'test' the link, it's ...
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Overview response: Total clicks vs. people who clicked
Response only goes back to December need to go back a lot further!
I am getting an Internal Server Error notice... anyone else?
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