System Maintenance THURSDAY, 4/19 at 10:00pm
What? We'll be performing system maintenance. When? Thursday night, April 19 at 10PM CST until 2:00AM CST (4/20). Impact? No applicatio...
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If a user is in error status, but signs up for a different group are they automatically moved back to active?
My entire question is basically listed in the title. If a user ends up in an error status, but they sign up for a new group, are they aut...
I am trying to compile all the "opens" from various emails into one Excel document
Hi, I have sent out 8 emails to various lists - would like to take all the "opens" from each of the 8 and combine into one new group and ...
how easy was it to link to facebook?
text, color, size and spacing not what I asked for
Campaign looks stunning on Emma and totally unattractive in Outlook mail browser. Color, text, sizing and line spacing all different, des...
Responsive tables
Can anyone tell me if it is possible to create a two column table that is responsive on Emma's platform? I've spent several (way too many...
How can I link to my signup form?
Can I add a link to my website, email or pdf which allows someone to enroll themselves in my myemma contacts list to receive my e-blasts?
How do I set the countdown bubbles at the bottom of my mailer? I use Google Chrome on a MacBook Pro.
I just received a mailer from another company. I can tell it's an Emma mailer (yep-I was thrilled too!). I want to copy their idea of hav...
Is there a way to upload a countdown timer for an event?
How do I login into my agency account? I am only able to login into my company account, help!
I cannot login into my agency account. I used to login and all my sub accounts were listed within the top navigation somewhere and now th...
Can I link a personalized URL to ONE static image using the placeholder hyperlink?
I gave everyone who answered a survey a $5.00 electronic gift certificate. I have a file with several hundred custom URLS and custom unl...
I'm using an Emma responsive email template, but emails are not mobile friendly on android phones
Can I view/edit templates directly without creating a new email?
Why do I have to "Create a New Email" in "Campaigns" in order to view my template gallery? Why can't I just have the option to go to my ...
Why doesn't the Tooltip link show when I get the email in Outlook?
Using FireFox. I add a link to copy in my email. I put in the URL, add text for Link name and Tooltip. When I preview it in Emma I see...
Is there a way to download all images?
I'd like to create a repository of images outside of My Emma. Is there a way to download all images in the image library at once?
Massive difference between split test open rates and total open rate
We tested 2 subject lines for our latest mailing. The variations have 84% and 75% open rates(!), but the open rate on the full mailing is...
Group and Segment columns- can you add opt-in status?
In the group and also the segment results can you add in opt-in (confirmed or not confirmed) as one of the columns that displays? Being a...
Litmus Tracking Code Placement
Does anyone use the litmus tracking code in their mailings? I've followed all of Litmus's instructions and yet it still says that the cod...
Raiser's Edge Integration
I'm sure there are other non-profits out there that use Blackbaud's Raiser's Edge CRM who would be thrilled if Emma integrated with it a ...
How do I export a campaign that shows all users and unique webview urls?
I would like to be able to export a campaign showing all users and unique webview urls for their mailing. Is such a thing possible to do...
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