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Conversations

Recent Conversations
Conversations 1 - 20 of 2477
Photo of Jacky Wong
Update Country Name
I think you should update your list of countries in the country dropdown field that you provide and not allowed users to change. Not only...
  • 2 me toos
  • 1 reply
  • Idea
Photo of B'nai B'rith Housing
How can we embed an Emma email on our site rather than linking to the Emma archive?
We'd like the content to be on our domain rather than on https://t.e2ma.net/webview/[link]. Is that possible?
  • 1 me too
  • 0 replies
  • Question
Photo of Internews Network
GDPR - use a confirmation link
We have our list segmented out by those who reside in Europe. Is there a way to send them all an email and have them click on a confirmat...
  • 1 me too
  • 10 replies
  • Question
  • In Progress
Photo of Key Blue
How to Mass Delete (Not Archive) Contacts
I have 300,000 contacts I want to delete, I can see with the new UI I have to Archive them first, then delete them. In the Archive there...
  • 1 me too
  • 2 replies
  • Problem
Photo of Grey Stepp
5/18/2018 - Support Phones Unavailable from 9:45-10:45am Central
Hi folks,  Our support phone lines will be unavailable today between 9:45-10:45am Central.  We’ve got an All Staff Meeting and find it i...
  • 1 me too
  • 0 replies
  • Announcement
Photo of The Lens
emma very slow after login cannot load any pages, please help!
After logging in, Emma does not load the pages and it's impossible to navigate in the system. This is happening frequently since the last...
  • 1 me too
  • 2 replies
  • Problem
Photo of PrintPoint, Inc.
Issue with formatting on an EventBright block
I am using the two equal column layout with an EventBright block on the right side. In my Emma editor the formatting looks great but in t...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Greater Louisville Medical Society
I have to enter my social media information for each communication
We're new to Emma and have noticed that each time we send a mailing and pull the "follow" buttons over we have to reenter our social medi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Internews Network
opt-in link not working in plain text emails
To comply with GDPR, I created an email to send to our Europe subscribers to opt-in to our mailing list.If they get the HTML version of t...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Key Blue
Deleted Contacts Still Showing In Response
We've moved all contacts for an account to Archive, however when we go to response, we can still see details of the errors and opt outs o...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Key Blue
Contact Deleted, Remember Preferences?
So going forward with GDPR, we have been instructed to delete all data after a send, including from the new 'archive' feature. What woul...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Montgomery Bell Academy
Can I link a document to a photo?
I have uploaded a document (pdf) and created a link in the text. I have added a photo (jpg) of the cover of the document. I would like th...
  • 5 me toos
  • 7 replies
  • Idea
  • Not Planned
Photo of Megan
contact disappearing in choose recipients box
Several times when attempting to send an e-mail to a single contact, the address disappears from the choose recipients box. I type it in ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Loh
How do I remove the calendar from the left side of the page?
it really has no bearing on how I manage my account and just takes up screen real estate.  Also, I want to be able to search all of my ca...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of City of Rapid City - Fire Dept.
Is there an archived web page for our customers to view past newsletters from a campaign?
One of our divisions used to use a service that created an archive page of their newsletters. With a push of a button their campaign is a...
  • 1 me too
  • 11 replies
  • Idea
  • Not Planned
Photo of Alkahest Artists & Attractions
real time spent on clicks
How can we determine how much time a viewer/ customer has spent on various links within our campaign?  i.e., how long did they spend view...
  • 1 me too
  • 1 reply
  • Question
Photo of Woodstock's Pizza
How do I save a "Code Your Own" email as a template?
I am trying to save a "Code your Own" email as a template, and I can't figure out how to do this. It doesn't give me the option on the sa...
  • 1 me too
  • 1 reply
  • Question
Photo of Central Connecticut State University
Response View Showing Impossibly High Number of Shares
We sent out our Holiday e-Card last week - a mailing which each year receives an average/mediocre response.  Like all of our emails, our ...
  • 1 me too
  • 5 replies
  • Question
Photo of Andrew Learned
Can I create a segment based on another segment?
Is there a way to target users who are not in another segment?  I understand that I could do this via groups, but I'm trying to maintain ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Cynthia
Why did the search box get taken off the contact edit page?
With the old format, I could just paste emails in the search box on the same page as the contact details or emails page. Now I have to ba...
  • 1 me too
  • 1 reply
  • Problem