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Conversations

Recent Conversations
Conversations 1 - 20 of 2097
Photo of Grey Stepp
Posting disabled for Emma Community. Please use the Support Hub to reach out to Emma Support.
I’m Grey Stepp, Support Lead here at Emma. I’m reaching out to let you know of a change to our Community. On 05/29/2018, we are disabl...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Texas A&M Foundation
Litmus Tracking Code Placement
Does anyone use the litmus tracking code in their mailings? I've followed all of Litmus's instructions and yet it still says that the cod...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Time Warp
How do I export a campaign that shows all users and unique webview urls?
I would like to be able to export a campaign showing all users and unique webview urls for their mailing.  Is such a thing possible to do...
  • 1 me too
  • 4 replies
  • Question
Photo of LexisNexis
Using RestAPI to determine Mailings for a Group
Is it possible via the RestAPI to determine the mailings to which a group was assigned? For example: https://api.e2ma.net/xxxxx/mailings...
  • 1 me too
  • 7 replies
  • Question
Photo of Diane
Using webfonts
We code our own templates for use in the campaign editor and are curious about webfont support. If we add in all the necessary code for w...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Center for Executive & Professional Education CEP010
Deleting Error Leads/Contacts
Hello, We are running low on data space in Salesforce.  I noticed the Emma contact errors are syncing to Salesforce.  I'd like to delete ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Oregon Natural Desert Association
Emma is automatically creating Google map links. How can I prevent this?
I am drafting an email with several county names. One county name is linked, the other three are not.
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Grey Stepp
Whitelist Update: New Emma Sending IP Range and API Address
Whitelisting sending IPs is a common practice in delivery troubleshooting and you (or your IT team) may have whitelisted Emma’s sending ...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Bone McAllester Norton PLLC
Collecting RSVP information, including guest name, for an invitation we are sending
We would like to collect RSVP information from an invitation we're sending.  Please advise on how best to set up the link.
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Move Press LLC
CLICKS. 1 green "circle" shows a big number & the smaller green circle w/in the bigger circ shows a small #r. What is the smaller circle?
CLICKS. One green "circle" shows a bigger number and the smaller green circle within the bigger circle shows a smaller number. What is th...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Beck Aboard
Can I insert a 'Forward Email' link or button in the body of email?
I'd LOVE to have a "forward this email" button more prominently placed in my email (rather than in the footer). Hate to use this manipula...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Clicker Training
Automation Auto Send Slow
We are noticing that it is taking approx. 5-10 minutes for automated emails to be sent out based upon a form submission. Is this a normal...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Grey Stepp
Introducing the Emma Trust Center! (for GDPR and privacy information)
Hi folks!   I'm happy to announce that we've launched the Emma Trust Center at www.myemma.com/trust .   This is the place for our GDPR ...
  • 1 me too
  • 0 replies
  • Announcement
Photo of holmanjk@eckerd.edu
Links in sign-up form notification email not fully operational
Whenever I click the "See their profiles" button in my email sign-up notifications (copied below), I get an error message. This happens i...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of CEME
Uploading Multiple Selections to a Multi-Select Contact Field from Multiple Files
I am updating contacts who appear in multiple lists. Most of these contacts will remain in multiple lists, even after I've completed the ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Ted Hogan
Trigger automation from CSV import?
I use Gravity Forms to capture new leads on my WordPress website. So, I routinely add new members to my Emma mailing lists by importing a...
  • 5 me toos
  • 10 replies
  • Idea
  • Implemented
Photo of Kim Schmelz
My formatting is changing when I go to Preview
I created my newsletter and the formatting looked really good on the editor page and then when I clicked to preview it, there was two hug...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Drew
Any examples of EMMA Python API Search Syntax?
I am trying to pull specific fields from the API using search syntax. However, I am having a difficult time doing so utilizing the python...
  • 1 me too
  • 2 replies
  • Question
Photo of Leslie
Landing page on mobile
I have created a landing page and published. When I preview, it looks great on desktop and iPad view. But on mobile, it not mobile friend...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Forward Edge International
Lightbox form not triggering on pages with query strings?
We have set up a lightbox form, and in the Display Details step, have it set to "Only the following pages" with three pages included: htt...
  • 1 me too
  • 1 reply
  • Question
  • Answered