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Agency strategy

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Photo of Cachet Entertainment
How do I create a sub account under a company's heading?
Sub Account
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Kelly
Copy and share email campaigns across sub-accounts
Emma campaign templates currently cannot be shared globally unless they are written by the user in HTML. This is a problem for me. Basica...
  • 5 me toos
  • 16 replies
  • Idea
  • Implemented
Photo of Katie Damico
Click tracking on personalized URLs?
We are creating links in our emails by creating a contact field that holds a URL, then using personalization to pull that link into our e...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Mark Evans
Landing Page Builder Advanced Element Options
Landing Page editor advanced elements options do not scroll on Windows 10 in Chrome. 
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Extracon Science
Primary Contact "Not Defined", they Have Accepted the Invite
I am an Agency, creating a new account for a Client, EHMS.  They accepted the email invite and now show on the Team Page as having "Full"...
  • 1 me too
  • 1 reply
  • Problem
Photo of Extracon Science
Primary Contact "Not Defined", they Have Accepted the Invite
I am an Agency, creating a new account for a Client, EHMS.  They accepted the email invite and now show on the Team Page as having "Full"...
  • 1 me too
  • 0 replies
  • Problem
Photo of Arielle Chorney
Emma’s Agency Partner Resource Page
We’ve created a hub of information to save your team time. It’s your one-stop shop for resources to help sell the value of email marketin...
  • 1 me too
  • 1 reply
  • Article
Photo of Oliver Publishing
Email Creative Portfolio or Lightbox
Is there any way to allow us to easily assemble our best emails into an online lightbox or portfolio to let us share our creative with pr...
  • 1 me too
  • 1 reply
  • Idea
Photo of PBD
How to make an account inactive but still keep templates for reactivating? If no, can an account's template be saved to a different account?
Is there a way to make an account inactive but still keep templates for future reactivating? If not, can an account's template be saved t...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Atterro - Agency
Templates not displaying in Assets
We have a corporate account with sub accounts. When I'm in a campaign email in the corporate account and save it as a Template, it shows ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Allen Yarnell Center for Student Success
IT and ADA accessibility
I am seeking a very specific response to IT and ADA accessibility and cannot seem to find anything on the site about this issue. How does...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Just Write For You
Can I use previously created emails as a basis for a new template in Template Builder?
Sorry for what seems like an elementary question, but in Template Builder I would like to work from a previously created email and not st...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of LINC
Sync-ing a single Kindful account to multiple Emma accounts
We have a single Kindful account, where we group or donors by the city they support our work in. We have the enterprise Emma product, and...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Steve Palmquist
Reusable Blocks?
I would like suggest a feature: I would like to have the ability to save favorite blocks or other snippets to a library. I find that my c...
  • 3 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of YMCA NSW - Agency Upgrade
How do I close a sub-account?
Need to close a sub-account, don't need it anymore. Will all the campaigns be saved somewhere? Will they be able to be accessed after ac...
  • 1 me too
  • 1 reply
  • Question
  • Answered