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Audience management

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Photo of PBS Hawaii
Subscriber List Accuracy, removing unused subscribers
Regarding Audience - Groups, and the subscribers in specific groups, is it possible to Archive that Group, then delete it, and by deletin...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Internews Network
GDPR - use a confirmation link
We have our list segmented out by those who reside in Europe. Is there a way to send them all an email and have them click on a confirmat...
  • 1 me too
  • 10 replies
  • Question
  • In Progress
Photo of Stran Promotional Solutions
my email address got marked as opt-out
My account is tied to our Salesforce instance.  Somehow my work address got marked as opt out and I cannot even send a test of a campaign...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Jacky Wong
Update Country Name
I think you should update your list of countries in the country dropdown field that you provide and not allowed users to change. Not only...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Internews Network
opt-in link not working in plain text emails
To comply with GDPR, I created an email to send to our Europe subscribers to opt-in to our mailing list.If they get the HTML version of t...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Key Blue
Deleted Contacts Still Showing In Response
We've moved all contacts for an account to Archive, however when we go to response, we can still see details of the errors and opt outs o...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Key Blue
Contact Deleted, Remember Preferences?
So going forward with GDPR, we have been instructed to delete all data after a send, including from the new 'archive' feature. What woul...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Central Connecticut State University
Response View Showing Impossibly High Number of Shares
We sent out our Holiday e-Card last week - a mailing which each year receives an average/mediocre response.  Like all of our emails, our ...
  • 1 me too
  • 5 replies
  • Question
Photo of Andrew Learned
Can I create a segment based on another segment?
Is there a way to target users who are not in another segment?  I understand that I could do this via groups, but I'm trying to maintain ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Cynthia
Why did the search box get taken off the contact edit page?
With the old format, I could just paste emails in the search box on the same page as the contact details or emails page. Now I have to ba...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jawahir AK
Getting a Member's activity history
Is there a way to get a member's activity history, like when was the member added to a certain group and when removed and readded etc..
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Zach and Jody
Customize page that appears after confirming opt-in
When people confirm their subscription, can you customize that page? Something like Michael Hyatt does here - http://michaelhyatt.us2.lis...
  • 4 me toos
  • 9 replies
  • Idea
  • Under Consideration
Photo of Books Marketing
Group and Segment columns- can you add opt-in status?
In the group and also the segment results can you add in opt-in (confirmed or not confirmed) as one of the columns that displays? Being a...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Joe Klovance
DMARC Implementation Suggestion
With DMARC becoming more important the lack of DMARC implementation by myEmma is becoming more of an issue. It is used heavilly by email ...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Shirts Across America
Folders for organizing audiences!
I think it would be incredible helpful if the audience section allowed for folders to be created so that audiences can be organized. We h...
  • 10 me toos
  • 19 replies
  • Idea
  • Under Consideration