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Audience management

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Deleting Error Leads/Contacts
Hello, We are running low on data space in Salesforce.  I noticed the Emma contact errors are syncing to Salesforce.  I'd like to delete ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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Uploading Multiple Selections to a Multi-Select Contact Field from Multiple Files
I am updating contacts who appear in multiple lists. Most of these contacts will remain in multiple lists, even after I've completed the ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Borrowman Baker LLC
If I archive an entire group, can I re-use the styling of that group name?
Backstory: I send emails to Group A and Group B. Over time (and because "reasons") addresses need to shift from A to B (though rarely the...
  • 1 me too
  • 3 replies
  • Question
  • Answered
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Delete contacts
Since the upgrade, I can't see how to delete contacts anymore. I added some accidentally and one is not even a valid number . My only opt...
  • 3 me toos
  • 7 replies
  • Question
  • Answered
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Is there a limit on the number of contacts in a single audience group?
We'd like to combine several of our largest audience groups but don't want to exceed any possible size limit for a single audience group....
  • 1 me too
  • 2 replies
  • Question
  • Answered
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How can I match uploaded data to Emma member ID field?
I would like to be able to upload data to contact records using a subscriber's "member_id" rather than their email address, but this does...
  • 1 me too
  • 6 replies
  • Question
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Reporting from within Salesforce on EMMA opens and clicks
I have my EMMA integtrated with our instance of Salesforce.  I see in my Salesforce Reporting module that there are some basic reports th...
  • 1 me too
  • 4 replies
  • Question
  • Answered
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Can you block email addresses so they cannot sign up again?
We have one or two contacts that we want to stop from being about to sign up for our emails, I know we can delete them but they can still...
  • 1 me too
  • 3 replies
  • Question
  • Answered
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Where did the Change Column Display button go?
We use a number of custom fields that I like to sort by. I used to have the ability to display the fields I wanted via the Change Column ...
  • 4 me toos
  • 8 replies
  • Idea
  • Implemented
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Can we see the Campaign which someone Opted Out of?
In the past we where able to see what campaign the person opt'd out of the mailing list from, now, I cannot seem to find that feature...i...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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contact fields - can you add options over time?
Hi there, we are new to Emma and setting up fields. Our organization runs 10-12 events every year, where we subscribe new folks, and want...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Carly Taylor
Searching contacts is very difficult without a name column. Is there a way around this?
Organizing our contacts is becoming a nightmare because the search only shows emails. Is there a way to see the name column as well? Web ...
  • 1 me too
  • 9 replies
  • Question
  • Answered
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Any plans for EMMA to add WiFi router email acquisition software
Does EMMA have any plans or ever considered adding WiFi router software to acquire new email addresses and do automated emails based on l...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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Capitalizing Contact Fields
I'm creating a classic signup form, and some of the form fields have formal names in them that should be capitalized. So I created the co...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Varsity Marketing
Getting an influx of suspicious subscriptions
In mid-June, our organization sent an eblast that linked to a blog post. This became one of our most successful mailings / posts to date....
  • 1 me too
  • 3 replies
  • Problem
  • Solved