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Photo of Amy Sanders
If a user is in error status, but signs up for a different group are they automatically moved back to active?
My entire question is basically listed in the title. If a user ends up in an error status, but they sign up for a new group, are they aut...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Books Marketing
Group and Segment columns- can you add opt-in status?
In the group and also the segment results can you add in opt-in (confirmed or not confirmed) as one of the columns that displays? Being a...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of De La Salle High School
Active vs. Archived Emails - Showing up in Active Total
We just went over our active contact total and I want to resolve this moving forward. I just created a segment of contacts that are not p...
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  • 2 replies
  • Question
  • Answered
Photo of littleREDelf
campaign builder access?
Per the title . . . how can I get Emma campaign builder access? I manage several enterprise accounts for a university and would like to...
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  • 2 replies
  • Question
  • Answered
Photo of Nationwide Insurance - Enterprise Solutions
Internal emails to external email addresses
Using Fire Fox:  On the attached results summary from a March Personal Lines e-newsletter, it indicates that .1% of emails were opened v...
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  • 1 reply
  • Question
  • Answered
Photo of Nationwide Insurance - Enterprise Solutions
Sharing lists between sub accounts
Can audience lists be shared between sub accounts?  Can specific lists be shared between the accounts?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Center for Executive & Professional Education CEP010
Deleting Error Leads/Contacts
Hello, We are running low on data space in Salesforce.  I noticed the Emma contact errors are syncing to Salesforce.  I'd like to delete ...
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  • 1 reply
  • Question
  • Answered
Photo of Iowa Student Loan
Does Audience Size Have "Marked as Spam" Implications
Is there a max limit each mailing list should be to prevent the mailing from being considered spam? We have to send to a large group and ...
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  • 1 reply
  • Question
  • Answered
Photo of davin grau
Best Method For Importing Into Group, But Removing from Existing Group
We have a client that provides us an updated list for an "Active" group and a "Non-Active" group. We have a different email that goes to ...
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  • 2 replies
  • Question
Photo of Revere Health
Is it possible to change the format of the sent date when viewing sent email campaigns?
I am wondering if there is a way to change the format of the "sent date" column when viewing previously sent out email campaigns. Current...
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  • 2 replies
  • Question
Photo of Lauren
Report on clicks per link across all campaigns
Our Advertising department has a request/problem with the Emma platform in terms of response tracking:  I would like to be able to see t...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Charterhouse Holdings Plc
Better understanding of active contacts in audience
Hello. We've been using Emma for our email marketing for several years and have found it to be a brilliant service, so keep up the good w...
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  • 1 reply
  • Question
  • Answered
Photo of Aguilar George
How do I segmenting my lists into groups of 200 - 2000 and exporting cell numbers to Texedly in corresponding groups
Have a list of 50k emails, most have cell phone numbers.  Want to promote contest 200 to 2000 at a time.  Also send a follow up cell phon...
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  • 1 reply
  • Question
  • Answered
Photo of Aguilar George
sorting my emails
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of ohthepeopleyoumeet.com
Exporting contacts -- many missing?
I tried to export excel lists (each tab separately) but while many exported, MANY were omitted. I know there's going to be some attrition...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress