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Whitelist Update: New Emma Sending IP Range and API Address
Whitelisting sending IPs is a common practice in delivery troubleshooting and you (or your IT team) may have whitelisted Emma’s sending ...
  • 1 me too
  • 2 replies
  • Announcement
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Spoofing!
I keep getting this message through Microsoft. I don't get this through Gmail or Yahoo. Thoughts? "This sender failed our fraud detection...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
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How do you attach a document to an email in Emma?
Is it possible to link a button in the drag and drop editor to a document loaded in emma's library?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
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What is the best way to get subscribers of one group to subscribe to another group?
I would like to send an email to subscribers in a group (say, Group A) letting them know of a program and asking them if they would like ...
  • 1 me too
  • 2 replies
  • Question
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Can you explain the opt out process in Emma?
Can you  clarify the opt out feature in emma? If a person opts out of any mailing list in emma for any campaign, will that 'opt them out'...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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Can I convert an email web view into a landing page?
I've just sent an email campaign and would like to convert the web view into a landing page. Is that possible? I suppose the web view can...
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  • 2 replies
  • Question
  • Answered
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7 Email Stats You'll Want To Quote In Your Next Meeting
Hey folks!  I wanted to drop in a link to our latest Content-Hub Article, 7 Email Stats You'll Want to Quote In Your Next Meeting.   P...
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  • 1 reply
  • Announcement
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Can't see images in my own mailing
I use emma for our school and our parents see the graphics fine, but internally, no one can see the pictures or social media icons, etc. ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
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SPF Record Deprecated The DNS record type 99 (SPF) has been deprecated
Your SPF record for e2ma.net is causing spf=fail. https://mxtoolbox.com/SuperTool.aspx?action=spf%3ae2ma.net&run=toolpageSPF Record Depre...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
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What are the differences between a Group, an Import, and a Segment? And when should I use each?
In talking strategy and engagement with Emma users, I’ve learned there’s some confusion about groups vs. imports vs. segments -- all too...
  • 4 me toos
  • 4 replies
  • Announcement
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Is it possible to delete an uploaded document where the link won't work in the email anymore?
I deleted a document that was uploaded to an email. I don't want the document to be accessed anymore. Is that possible?
  • 1 me too
  • 5 replies
  • Problem
  • Not a Problem
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Emma’s Agency Partner Resource Page
We’ve created a hub of information to save your team time. It’s your one-stop shop for resources to help sell the value of email marketin...
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  • 1 reply
  • Article
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How do I create an opt-in confirmation mailing?
I want to create a mailing that gives my recipients the option to confirm they still want to receive information from me so that I'm maki...
  • 4 me toos
  • 5 replies
  • Question
  • Answered
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looking at a blast thru different email clients sometimes a background or photo won't show up. How can we fix for Outlook?
We send out regular blasts to our client list. We when look at it through different browsers sometimes a photo or a background won't show...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
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Gmail Clipping long email
Russ, This might be a related issue, but my newsletter e-blast to several hundred people just now (on 1/27/17 about 3pm) did not fully lo...
  • 1 me too
  • 1 reply
  • Question
  • Answered