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Whitelist Update: New Emma Sending IP Range and API Address
Whitelisting sending IPs is a common practice in delivery troubleshooting and you (or your IT team) may have whitelisted Emma’s sending ...
  • 1 me too
  • 2 replies
  • Announcement
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7 Email Stats You'll Want To Quote In Your Next Meeting
Hey folks!  I wanted to drop in a link to our latest Content-Hub Article, 7 Email Stats You'll Want to Quote In Your Next Meeting.   P...
  • 1 me too
  • 1 reply
  • Announcement
Photo of The St. Michael School of Clayton
Can't see images in my own mailing
I use emma for our school and our parents see the graphics fine, but internally, no one can see the pictures or social media icons, etc. ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Rachel Rogers
What are the differences between a Group, an Import, and a Segment? And when should I use each?
In talking strategy and engagement with Emma users, I’ve learned there’s some confusion about groups vs. imports vs. segments -- all too...
  • 4 me toos
  • 4 replies
  • Announcement
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Is it possible to delete an uploaded document where the link won't work in the email anymore?
I deleted a document that was uploaded to an email. I don't want the document to be accessed anymore. Is that possible?
  • 1 me too
  • 5 replies
  • Problem
  • Not a Problem
Photo of Arielle Chorney
Emma’s Agency Partner Resource Page
We’ve created a hub of information to save your team time. It’s your one-stop shop for resources to help sell the value of email marketin...
  • 1 me too
  • 1 reply
  • Article
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How do I create an opt-in confirmation mailing?
I want to create a mailing that gives my recipients the option to confirm they still want to receive information from me so that I'm maki...
  • 4 me toos
  • 5 replies
  • Question
  • Answered
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looking at a blast thru different email clients sometimes a background or photo won't show up. How can we fix for Outlook?
We send out regular blasts to our client list. We when look at it through different browsers sometimes a photo or a background won't show...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
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Gmail Clipping long email
Russ, This might be a related issue, but my newsletter e-blast to several hundred people just now (on 1/27/17 about 3pm) did not fully lo...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Steve Shepheard
How do I send SurveyMonkey Surveys Through Emma?
I don't understand how to send my survey on survey monkey through myemma.
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Survivors of Torture International - Emma 25
My campaigns are going to the spam folder
My campaigns are either not reaching their destination or are ending up in spam folders. I don't have any trigger words in my newsletter ...
  • 3 me toos
  • 5 replies
  • Question
  • Answered
Photo of Stanford Univ Intl Com & Area Stud
When I send a test to a Mac and a PC, the spacing and formatting looks different and not consistent
When I send a test to a Mac and a PC, the spacing and formatting looks different and not even consistent within the same newsletter, let ...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
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How do I get edits made to our templates?
We need a few details of our template edited but I'm confounded as to how it's done. Could someone help me, please? I am posting on behal...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Vanderbilt University Center for Teaching
Where can I find training documents and videos for this product?
I find it frustrating to sift through all the other user's threads about their problems to figure this product out. There must be officia...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Power Systems Research TEST
Is there a best place to place a call to action button in an email?
  • 1 me too
  • 2 replies
  • Question
  • Answered