How do I get API keys for an agency sub-account?
Cannot access API keys on account for org we are working with.
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Creating and redeeming offers and coupons
Is there a way to add "redeemable" coupon codes, or coupon buttons, to emails ? I'd like to send emails for say, a free dessert, and have...
Turn off 24-hour response summary email
How do I turn off the mailing response summary email that I receive 24 hours after sending a mailing?
What are the differences between a Group, an Import, and a Segment? And when should I use each?
In talking strategy and engagement with Emma users, I’ve learned there’s some confusion about groups vs. imports vs. segments -- all too...
Is there a way to get a PDF of my newsletter that I sent to keep on file or post online?
How do I create an opt-in confirmation mailing?
I want to create a mailing that gives my recipients the option to confirm they still want to receive information from me so that I'm maki...
looking at a blast thru different email clients sometimes a background or photo won't show up. How can we fix for Outlook?
We send out regular blasts to our client list. We when look at it through different browsers sometimes a photo or a background won't show...
It's telling me I'm close to my account limit. How do I upgrade?
Can I upgrade online?
Error contacts
Some contacts in one of my Groups are being catagorized as "Error" while I know some of the email addresses are correct .. what are some ...
How do I change the address in my template's footer?
The address in my template's footer is out of date, but I don't seem to be able to edit it. Can you do this for me?
Can you see responses to "Test" emails in Emma? Or does that only go to the Sender's email?
Duplicate email addresses in groups I'm sending to
If I have an email in 2 different groups and have selected both groups when sending a new campaign, will that person only receive the ema...
How do I share onto my Facebook Business Page instead of my Personal Page?
I posted a month or so ago about my facebook page no longer being linked to my emma account. It turns out, it was asking to post to my pe...
How does Emma mobile-optimize my templates?
Are multiple-choice and fill-in-the-blank questions do-able within email? Firefox 49.0.2
If I want to send an email to prospects and clients that, within the email, asks one multiple choice question and also a "fill in the bla...
Find answers to frequently asked Emma and email marketing questions.
