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How can I link to my signup form?
Can I add a link to my website, email or pdf which allows someone to enroll themselves in my myemma contacts list to receive my e-blasts?
  • 2 me toos
  • 6 replies
  • Question
  • Answered
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Bullets Hanging Indent Disappers in Email
Bullets are aligned with a hanging indent in the Editor, and show up correctly in mobile phone email app (Google Mail), but the bullets n...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Andy
Servers in Canada?
Could someone tell me where the Emma servers are based? I work at a Canadian school and student data is required to be held on servers in...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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Will I be able to see SurveyMonkey responses linked to the respondent? Will their responses be linked to their name or email in Emma?
I'm trying to send out a survey that I would like to know how each of the respondents answered. Will Emma be able to link my audience imp...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Rnuss
Chinese characters are displaying as 'bold' randomly
I'm developing a campaign in Chinese. The characters randomly display as 'bold' throughout the piece -- though not set as 'bold'. I have ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Beth Smith Shuey Homes
Renaming a hyperlink
I'm trying to insert a hyperlink in a mailing but I can't find where I can rename the hyperlink itself to something like "CLICK HERE" etc...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Winnow Creative
Why would a known valid email suddenly be bounced and added to Error status?
We just noticed that many emails that are from an older email service - @nc.rr.com - are now showing as an error. We know these emails ar...
  • 1 me too
  • 3 replies
  • Question
  • Answered
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How do you attach a document to an email in Emma?
Is it possible to link a button in the drag and drop editor to a document loaded in emma's library?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
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pausing a mailing
How does pausing a mailing work and what does it do?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Todd
Is it normal for emails to send in waves?
I just sent out an internal email to over 3,000 employees.  When I look at the delivery times, it seems that the email was delivered in l...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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Adding a default personalization tag with a personalized default tag
Is it possible to set the default placeholder text to another personalization tag? For example, I have a heading that reads, Happy New Ye...
  • 1 me too
  • 2 replies
  • Question
  • Answered
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Can you explain the opt out process in Emma?
Can you  clarify the opt out feature in emma? If a person opts out of any mailing list in emma for any campaign, will that 'opt them out'...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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No one in my office is receiving our Emma emails. Help!
I'm not receiving the emails I'm sending to my work address from my Emma account. I know that I'm using the right email address because i...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Jonathan
How do I get API keys for an agency sub-account?
Cannot access API keys on account for org we are working with.
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Dover Downs Hotel & Casino
Animation
I'd like to talk to someone about having animation within the body of the email. We currently use another client and I'd like to see if i...
  • 1 me too
  • 3 replies
  • Question
  • Answered