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Photo of Jonathan
How do I get API keys for an agency sub-account?
Cannot access API keys on account for org we are working with.
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of In Good Spirits Agency
Creating and redeeming offers and coupons
Is there a way to add "redeemable" coupon codes, or coupon buttons, to emails ? I'd like to send emails for say, a free dessert, and have...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of FAQ
Turn off 24-hour response summary email
How do I turn off the mailing response summary email that I receive 24 hours after sending a mailing?
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Rachel Rogers
What are the differences between a Group, an Import, and a Segment? And when should I use each?
In talking strategy and engagement with Emma users, I’ve learned there’s some confusion about groups vs. imports vs. segments -- all too...
  • 4 me toos
  • 4 replies
  • Announcement
Photo of Green Jeans Creative
Is there a way to get a PDF of my newsletter that I sent to keep on file or post online?
  • 15 me toos
  • 13 replies
  • Question
  • Answered
Photo of FAQ
How do I create an opt-in confirmation mailing?
I want to create a mailing that gives my recipients the option to confirm they still want to receive information from me so that I'm maki...
  • 4 me toos
  • 5 replies
  • Question
  • Answered
Photo of PamelasProducts
looking at a blast thru different email clients sometimes a background or photo won't show up. How can we fix for Outlook?
We send out regular blasts to our client list. We when look at it through different browsers sometimes a photo or a background won't show...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Forensicon - QDiscovery
It's telling me I'm close to my account limit. How do I upgrade?
Can I upgrade online?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of SEACAP Financial, Inc.
Error contacts
Some contacts in one of my Groups are being catagorized as "Error" while I know some of the email addresses are correct .. what are some ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of FAQ
How do I change the address in my template's footer?
The address in my template's footer is out of date, but I don't seem to be able to edit it. Can you do this for me?
  • 4 me toos
  • 3 replies
  • Question
  • Answered
Photo of UAB School of Health Professions
Can you see responses to "Test" emails in Emma? Or does that only go to the Sender's email?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Out and About Newspaper
Duplicate email addresses in groups I'm sending to
If I have an email in 2 different groups and have selected both groups when sending a new campaign, will that person only receive the ema...
  • 4 me toos
  • 3 replies
  • Question
  • Answered
Photo of crossroad campus
How do I share onto my Facebook Business Page instead of my Personal Page?
I posted a month or so ago about my facebook page no longer being linked to my emma account. It turns out, it was asking to post to my pe...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of FAQ
How does Emma mobile-optimize my templates?
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of McCabe, Duval + Associates
Are multiple-choice and fill-in-the-blank questions do-able within email? Firefox 49.0.2
If I want to send an email to prospects and clients that, within the email, asks one multiple choice question and also a "fill in the bla...
  • 1 me too
  • 1 reply
  • Question
  • Answered