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Photo of Texas A&M Foundation
Litmus Tracking Code Placement
Does anyone use the litmus tracking code in their mailings? I've followed all of Litmus's instructions and yet it still says that the cod...
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  • 2 replies
  • Question
  • Acknowledged
Photo of Johanna Guzman
My Globally Share button and Share with specific accounts is no longer visible
This problem started last Friday. I manage two admin accounts and in both I can no longer share templates with specifics accounts. The Gl...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Gage Wright
Images Not Displaying In Gmail
This morning we sent out a campaign and for some reason the images will not display in the the Gmail web browser. They will display when ...
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  • 2 replies
  • Problem
  • Not a Problem
Photo of Tess Segura
Is there a way for me to get the whole HTML code for the design of an entire email?
I have a template built for a campaign, but I need the HTML code for something else. I know you can get the HTML code in the individual c...
  • 1 me too
  • 1 reply
  • Question
Photo of Andy
script not loading on campaign tab
The our Marketing Assistant of the company has been having trouble with loading the campaigns page using his desktop. It shows up as what...
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  • 2 replies
  • Question
  • Answered
Photo of Australian Network on Disability
We have a new HTML template. How can we ensure it renders correctly in Outlook? Can the design team support to tweak coding ?
We have a new HTML template. How can we ensure it renders correctly in Outlook? Can the design team support to tweak coding if testing sh...
  • 1 me too
  • 2 replies
  • Problem
Photo of JEJ Artists
Is there a way to accordian text in an email campaign?
As I am preparing my current campaign, I notice the body content of the email is getting a little lengthy. I would like to accordian the ...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Beth Hornbarger
Not able to copy image URL from library
I am trying to copy the image URL in the photo library by pressing the "copy image link" button. I click the button to copy, and nothing ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Pat Campbell
EMMA is adding and removing code from my Code Your Own emails
EMMA is adding and removing code from my Code Your Own emails? Specifically, EMMA is adding ".e2ma-template" before every css class or I...
  • 3 me toos
  • 1 reply
  • Question
  • Answered
Photo of Prevent Child Abuse Tennessee
LARGE spaces between text and dividers on mobile
Why are there LARGE spaces between text and dividers on the mobile version of my email? Desktop looks great, and the mobile preview doesn...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Graham McDonald
Copy URL of a document already uploaded
When I try to copy the URL of a document I've uploaded, it doesn't copy anything. I'm trying to add the URL to an image so those reading ...
  • 2 me toos
  • 1 reply
  • Question
Photo of Diane
add sharing buttons within editor
We'd like to call a little more attention to the social share buttons - is there a way to insert them into the body of the email instead ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Advanced
Ghost text in emailer
Hi, yesterday we tried to contact you as our email template pulled and published some text from somewhere onto the mailer. We didn't see ...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Asia Foundation
Gaps between content blocks in Outlook
Hello, we're using the drag and drop editor and noticing gaps between blocks of content in Outlook. I believe the version is 2013 but it ...
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  • 1 reply
  • Question
  • Answered
Photo of Mid West Region Vector Marketing
Image sliders?
Does anyone know if its possible to insert an image slider into the emails?  I figured out how to insert an automated countdown clock by ...
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  • 1 reply
  • Question
  • Answered