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Importing and exporting

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Photo of Emily Hollingsworth
Release Notes (11/30/15): Importing improvements
Our Product Team released more work last week to further maximize your importing efforts! If you didn’t catch my import update from Octob...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Consumer's Medical Resource
How do I import an unsubscriber or opt-out list from a previous service?
I am just getting started with Emma and want to import my unsubscriber list from previous service to ensure that I do not send to these p...
  • 7 me toos
  • 7 replies
  • Question
  • Answered
Photo of Intelligent Exercise LLC
How do I export my list of contacts?
We need to download all of our contacts (audience) into a CVS or excel spreadsheet - Please advise how this is done? Thanks
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Liz Stephenson
Managing preferences with multiple data uploads
We send out a monthly email to all our members. Each month we run a report, and pull all current members from our database and upload int...
  • 4 me toos
  • 6 replies
  • Question
  • Answered
Photo of Mpls Butterfly
Import new members to both Salesforce and Emma groups simultaneously?
I have a spreadsheet of new contacts I need to add to Salesforce and subscribe to a range of groups in Emma. What's the best way of doing...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Gold Bond, Inc.
How do I access all historical unsubscribe information?
We have an ERP where we keep all business transactions, including contact info. We export the email list from there. We're changing terri...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Emily Hollingsworth
Release Notes (10/20/15): Import updates
Our Product Team released some work around the importing process that we hope will make importing your lists simpler, faster and more foo...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Noodle
contact fields not updated by repeat import
Yesterday I imported to an audience group and realized later one of the fields was wrong so I created a new group and imported to the new...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Bookmarc
How do I import a template already made that is coded?
Importing Templates
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Allie
Can I do a bulk upload of .xlsx files for a new contact group?
I have a ton of .xlsx files to import for a new contact group. Can I do one mass upload for these or do I need to do each individually? 
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Darrin Stern
Field Mapping Contacts Salesforce to Emma - Critical Need
We are a new Emma client and just getting up and running on this.  We love the email design features of the system but we are hopping for...
  • 2 me toos
  • 3 replies
  • Idea
  • Not Planned
Photo of TRU Events and Marketing Solutions
What custom member field options can I map to while importing?
I find it so bizarre that when you import a list into My Emma you are not given the option to map the company name to a My Emma field. Do...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of Lourdes College
Export list by group and number of emails opened
When I export list information about a group, it would be very helpful to have a category "number of emails opened" by each individual pe...
  • 2 me toos
  • 8 replies
  • Idea
  • Not Planned
Photo of Homer Learning
How can I avoid sending the same email to duplicate email addresses?
If I import a new list, what is the best way to ensure that we do not have duplicate email addresses in our new list?
  • 3 me toos
  • 5 replies
  • Question
  • Answered
Photo of Spark Freedom
Can I upload an HTML file created in Adobe Muse to Emma?
I'd like to know if it's possible to upload an HTML file created from Adobe Muse to Emma? It seems like it might be possible with other e...
  • 1 me too
  • 1 reply
  • Question
  • Answered