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Metric app

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Photo of Jacky Wong
Update Country Name
I think you should update your list of countries in the country dropdown field that you provide and not allowed users to change. Not only...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Academy Awning
Emma Metric - Capture and Log Contacts with Mobile App?
I am new to Emma and just downloaded the app for iPhone. However, I noticed that the app does not allow me to enter contacts directly an...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of DeepTok
What kind of data does myemma track aside from broader metrics like open rates and click rates?
Also, is there any way to download this data as an excel spreadsheet?
  • 1 me too
  • 1 reply
  • Question
Photo of Wellmont
Mailings not available to Compare Mailings in Response.
We are not able to select the sent email newsletters that we want to compare mailings in the Response area. Can you select / de-select in...
  • 1 me too
  • 1 reply
  • Question
Photo of K
Email response detailed overview charts
Is there anyway to have a chart (like we used to have on the main response page) that shows the Open, Clicks, etc as a chart showing when...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of Social Media Mentions
Metric error: Can't authenticate admin-level account
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of ICF International
What is a favorable internal newsletter/email open rate?
I've seen lots of industry open rates for external newsletters/emails, but nothing for internal. Can someone help?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Asian American Bar Association Bay Area
Export the response trends over time graph
Apple OS X Version 10.9.5; Google Chrome; Using Version 44.0.2403.125 (64-bit)
  • 2 me toos
  • 5 replies
  • Idea
  • Not Planned
Photo of Flyte World Dining & Wine
Why is my click rate in Metric app different than the click rate on the Response page?
I sent a campaign about 21 hours ago. Most of the results are in at this point. The Metric app shows a 32% click rate, but the Emma web a...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Wheelock College
Compare email marketing response stats year-over-year
Is there a way to compare year-to-year stats similar to the month-to-month stats? I'm not able to find it in the stats area and can't f...
  • 3 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of FHL Bank - Pittsburgh
Mailing scores for different types of audiences
Is there a way to compare mailing scores for specific industries or segments? For example, banking or non-profits? Informational vs. mark...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of FAQ
How is the mailing score generated?
What goes into creating the mailing score in Metric and my mailing's response analytics?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Steve Cencula
What makes up the community average in my Mailing Score?
What does the Community Average under Mailing Score refer to? Does that score refer to the average score across all mailings of all Emma ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Katie Lewis
Let's talk about Metric 1.1
We're pumped about releasing Metric 1.1. So many new insights, so little time. Fortunately, with Metric, you don't need a ton of time to ...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Rainbow Songs Inc.
Include in Response the specific phones used to view mailings
I was wondering if there are plans to give more detail to the type of devices that are opening mailings? In particular I am wondering abo...
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned