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Deleting Error Leads/Contacts
Hello, We are running low on data space in Salesforce.  I noticed the Emma contact errors are syncing to Salesforce.  I'd like to delete ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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Cannot undo manual e-mail opt-out in Salesforce
I was testing the opt-out field on my record in Salesforce and manually checked it. Now when I try to uncheck it and then save the change...
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  • 16 replies
  • Question
  • Answered
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Emma for Salesforce - Emma Sync Message - What does "send with member" mean?
Emma for Salesforce - upon adding a record to a new emma group membership in Salesforce, I receive the message "Pending - Send with Membe...
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  • 1 reply
  • Question
  • Acknowledged
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Reporting from within Salesforce on EMMA opens and clicks
I have my EMMA integtrated with our instance of Salesforce.  I see in my Salesforce Reporting module that there are some basic reports th...
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  • 4 replies
  • Question
  • Answered
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How do I set up an Automation workflow for bringing in audience members via Salesforce?
Hi there,  Here is my case and please help if anyone has idea: I have a group to include all the audience that I would like to chase a...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
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Salesforce Apex for managing Email Opt Outs
Hello, I am looking for the best way to go about adding and removing Emma Group Members through Apex in Salesforce. For people who woul...
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  • 1 reply
  • Problem
  • Acknowledged
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Several Emma errors in Salesforce
I see several errors in the log that say:  "You've exceeded the limit of 100 jobs in the flex queue for org xxxxx. Wait for some of your ...
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  • 3 replies
  • Problem
  • In Progress
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Segmenting my list by lead or contact owner in salesforce
I need to be able to segment my list in EMMA by the Lead Owner or Contact owner in Salesforce.  I know that these fields are lookup field...
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  • 1 reply
  • Question
  • Answered
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Automatic Email Renewal Applications
I would like to create a workflow where when our members renewal date is a year from TODAY, that an email is sent out reminding them to r...
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  • 1 reply
  • Question
  • Answered
Photo of Ann Brainerd
Contact opted back in but shows as opted out in salesforce.
Our Salesforce Instance syncs with MyEmma.  A contact (who says she's not sure how she got opted out) opted in.  She even received the Em...
  • 1 me too
  • 8 replies
  • Problem
  • Solved
Photo of Lisa Alworth
Duplicates in Salesforce - Integration Issues
My client has some contacts that are actually different people that share the same email address. When the integration was first turned ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
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Sync with Salesforce is broken
Browser: Version 59.0.3071.86 (Official Build) (64-bit) There is an issue in my org regarding many types of exceptions.  They are being ...
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  • 2 replies
  • Problem
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Add to Emma Group Button on Reports
From what I've seen and read thus far, you can only import contacts from a Salesforce report to a new emma group? Is that correct? It'd ...
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  • 3 replies
  • Idea
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How to add Emma email opens to Salesforce Campaign
Hello, I have successfully synced myemma to Salesforce and have sent my first mailing to a contact list. From Salesforce, is it possible ...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of David Balsley
Hyperlink formula fields containing JavaScript in Salesforce integration
Could you please let us know what Emma is doing to address Salesforce's plan to start blocking the execution of JavaScript in hyperlink f...
  • 2 me toos
  • 4 replies
  • Question
  • Acknowledged