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Segments

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Photo of Atlantic Conferences Inc.
I am trying to compile all the "opens" from various emails into one Excel document
Hi, I have sent out 8 emails to various lists - would like to take all the "opens" from each of the 8 and combine into one new group and ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Amy Sanders
save this tab as segment not working
I was looking into an issue with users who had moved to an error status after a mailing. I tried to use the "save this tab as a segment" ...
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  • 3 replies
  • Problem
Photo of Charterhouse Holdings Plc
Better understanding of active contacts in audience
Hello. We've been using Emma for our email marketing for several years and have found it to be a brilliant service, so keep up the good w...
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  • 1 reply
  • Question
  • Answered
Photo of Aguilar George
How do I segmenting my lists into groups of 200 - 2000 and exporting cell numbers to Texedly in corresponding groups
Have a list of 50k emails, most have cell phone numbers.  Want to promote contest 200 to 2000 at a time.  Also send a follow up cell phon...
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  • 1 reply
  • Question
  • Answered
Photo of Keri Turner
Will imports/updates to a group also update a segments?
I have segments created from our master list/group by state and by sales territory. When I update the master list group are the segments ...
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  • 1 reply
  • Question
Photo of EarthRights International
Creating a segment within a group?
I'm trying to create a segment of people with a certain Group who have not opened our emails within the last few months.  When I go to c...
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  • 2 replies
  • Question
Photo of Hunger Free Colorado
Group suddenly has zero contacts
We send a monthly newsletter to about 1800 people. Majority of these people are in one list "Email News and Updates", then two additional...
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  • 1 reply
  • Problem
  • Acknowledged
Photo of Abodo
I've tried to run a couple exports and each of them has errored out, we've tried to export 20,000 and 200,000 and neither is working
We've tried to run a couple different exports and each of them has errored out, we've tried to export 20,000 and 200,000 and neither is w...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Lauren T. Rosano
When saving mailing results as segment, is it static or will it populate with new contacts as they open/click?
I want to send a newsletter to everyone who clicked a particular link in a sent campaign. If I create a segment from the results of the m...
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  • 1 reply
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Photo of TerraMai Reclaimed Woods
Can we segment subscribers in European Union?
With the upcoming GDPR law, I'm thinking it might be a great idea to reach out to just those subscribers to ensure they would like to con...
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  • 3 replies
  • Question
  • Answered
Photo of Indigo Ink Design & Copywriting
What happens to people who don't choose a segment?
What happens when people don't choose a segment when they sign up for emails? I always select segments when I send our emails. Are "no-se...
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  • 1 reply
  • Question
Photo of Denise Peeler
segment from bounces shows "0"
Hello! We sent a large mailing last week, and had a high bounce count. When I go to save the bounces as a segment, the segment will not r...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of SimpleK12
Trying to "change status of all" on a segment to opt-out and nothing happens
I'm trying to change the status of all the emails on this segment: 00 potential spam trap actions: change status of all selected "Opt-o...
  • 1 me too
  • 1 reply
  • Problem
Photo of Cody Johnson
Issues with Segmenting by Postal Code
So I'm having a problem with building a segment by postal code. When I choose Postal Code as my Group, the condition "within" is not an o...
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  • 1 reply
  • Question
  • Answered
Photo of Jessica
How is radius calculated for postal code?
Does anyone know how the radius pulls for postal codes in the segment builder?  Is it from the center of the zip?  And does it look at mi...
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  • 1 reply
  • Question
  • Answered