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Photo of MBH&H
Can I view/edit templates directly without creating a new email?
Why do I have to "Create a New Email" in "Campaigns" in order to view my template gallery?  Why can't I just have the option to go to my ...
  • 5 me toos
  • 6 replies
  • Idea
  • Not Planned
Photo of Accounting Conferences and Seminars
my templates - miscellaneous issues
Hello, I created a new template in HTML. I tested it and all works fine. I saved the template to My Templates, but have various issues. ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Vision Source
Can you send transactional emails via Emma?
Is it possible to send transactional emails via Emma?  I have an application where I would like to setup a template... then call to Emma ...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Rethink Sustainability Initiatives Inc.
Hi, can I save my sent emails as pdfs?
Hi, When I try to save my sent emails (campaigns) in pdf or other usable format,  I can't do it. We just want to have them all in a file...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Johanna Guzman
My Globally Share button and Share with specific accounts is no longer visible
This problem started last Friday. I manage two admin accounts and in both I can no longer share templates with specifics accounts. The Gl...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of The Disparities Solutions Center
Hey, we want to change the address in the footer of our custom template.
We recently moved, and in our next emma blast, we want to ensure that the address in the footer is updated. We already tried to change th...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Heartland Bank
Custom Template not loading properly in IE
In IE (11.850.15063.0), we are trying to create a new mailing off of one of our custom templates. We get the following:  None of the t...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Tess Segura
Is there a way for me to get the whole HTML code for the design of an entire email?
I have a template built for a campaign, but I need the HTML code for something else. I know you can get the HTML code in the individual c...
  • 1 me too
  • 1 reply
  • Question
Photo of Danforth Pewter
Is there a way to rearrange the image order for responsive purposes?
Is there a way to code or label the images to be arranged/coded in a certain order when downsizing to mobile? I've created a layout that ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andy
script not loading on campaign tab
The our Marketing Assistant of the company has been having trouble with loading the campaigns page using his desktop. It shows up as what...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Mortenson Construction - Milwaukee
How do I change the color of the bottom bar in my email template?
I'm using the protractor set template for a newsletter and I can't get the bottom bar to change from the yellow color that comes with the...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Integritas Emergency Physician Services
Campaign margins far too wide
My campaign looks great in mobile, but has large outer margins in desktop e-mail applications (I have viewed it in Gmail and in Outlook 2...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Langdon Publishing
Saved draft data lost
I'm on Chrome, and spent several hours yesterday working on a mailing to be sent out today. Went to finalize today, and much of my progre...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Impact Dakota
layout question
There is a white "box/overhang" at the bottom of my newsletter and I can't figure out where it's coming from so I can delete it. See below
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of St. Andrew's - Sewanee School (Org)
Why am I not seeing the Save a Template as a Save option?
Trying to Save as Template. Save dropdown is not including that option.
  • 1 me too
  • 1 reply
  • Question
  • Answered