Conversations

Conversations 1 - 20 of 80
Photo of Brookfield Homes
Mailing Id in API
Currently we are using [[mailing_id]] in our click-through URLs so we can capture the mailing id in Google Analytics for reporting purpos...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of University of Dallas - Marketing Department
Exporting Error
After completing a mailing export, when I click to retrieve it it gives me the following error message: The page cannot be found. The pa...
  • 2 me toos
  • 2 replies
  • Problem
  • In Progress
Photo of Hot Spring Spa West Des Moines - Urbandale IA - 101016-811 / 101
Thumbnail cannot be generated for Vimeo link
I'm trying to embed a video using a Vimeo link.  https://vimeo.com/76480750 When I try to embed, it says a thumbnail cannot be generate...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Stran Promotional Solutions
Changes group status from not sync to sync (SF)
Hello, I added a new group to EMMA and when I imported them I set it so that they would not sync into my Salesforce.  I would now like t...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Amy Sanders
Feature Request: Ability to duplicate signup forms and lightboxes
I would like the ability to duplicate and modify signup forms and lightboxes. We have multiple groups for users to signup for and havin...
  • 1 me too
  • 2 replies
  • Idea
  • Under Consideration
Photo of Diane
Automated email when customer purchases specific product in Shopify
Is it possible to set up an automated workflow to send to users who purchased a specific product in Shopify? I don't see "Purchased item"...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of zeksm
Using the API to find members unsubscribed within a time period - problem
Hi, as can be seen from the title, I'm trying to use the API to search for members unsubscribed within a time period. However, I'm runnin...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of The Philanthropy Workshop
Problem with auto refresh of Emma group membership via Salesforce report
I have Salesforce reports feeding into Emma group memberships. They are set to auto refresh. When I manually click the "Refresh Group Mem...
  • 2 me toos
  • 2 replies
  • Problem
  • In Progress
Photo of Paul Tomblin
Problem with Python api Member.groups.fetch_all()
If I fetch a member using `pt = acct.members.find_one_by_email('pt....gmail.com')`, and I want to see what groups they belong to, I natur...
  • 1 me too
  • 5 replies
  • Problem
Photo of Shari
Cannot undo manual e-mail opt-out in Salesforce
I was testing the opt-out field on my record in Salesforce and manually checked it. Now when I try to uncheck it and then save the change...
  • 1 me too
  • 16 replies
  • Question
  • Answered
Photo of Engenius
Lightbox padding is smooshed on one side
My lovely lightbox looks great on myemma account page, but on the website, the right side padding is off. Have you encountered this befor...
  • 2 me toos
  • 5 replies
  • Problem
  • Not a Problem
Photo of Tami S
Emma for Salesforce Randomly Stopped Syncing Activity
Emma for Salesforce was up and running and randomly stopped syncing - meaning response activities are not being brought over to salesforc...
  • 1 me too
  • 8 replies
  • Problem
  • Solved
Photo of Amanda Gresens Rogers
Alert/Error message when recipient opens e-mail.
Every time one of our users gets an e-mail, they receive this error message: ________________________ Alert An error...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Tami S
Emma for Salesforce - Emma Sync Message - What does "send with member" mean?
Emma for Salesforce - upon adding a record to a new emma group membership in Salesforce, I receive the message "Pending - Send with Membe...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Stran Promotional Solutions
Reporting from within Salesforce on EMMA opens and clicks
I have my EMMA integtrated with our instance of Salesforce.  I see in my Salesforce Reporting module that there are some basic reports th...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Heartland Bank
How do I create a weekly newsletter?
How do you set up a weekly newsletter to a selected audience? We have an opportunity to do this for the first time. Is there any automati...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Time2Market, LLC
Hosting a Webinar
We'd like to host a webinar and send the invite out through an Emma email blast. My question is does Emma have a webinar integration and ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Joshua Ben-Rajab
Event Block type color issues
I'm trying to add events into my email using the event block and eventbrite, but when I go to preview or send a test, all of the text in ...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Elders Share the Arts
I'm having internal server error on my email that needs to be scheduled right now!
I'm trying to schedule an email and I get to last step and it says internal server error.
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Tina Garza
Import Summary Details
Hello, Perspective from a university account. This suggestion pertains to helping the double checking of field mapping to help reduce e...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration