Conversations

Conversations 1 - 20 of 72
Photo of SciLocal
Social Sharing Twitter character count needs to be updated
In the Social Sharing option, which I'm given after I schedule a send, the Twitter box seems to be still using the old character limit. T...
  • 1 me too
  • 1 reply
  • Problem
Photo of Northwest Earth Institute
Since 5pm PT last night, we have been unable to load email campaigns.
See attached screenshot. Our emails are not loading in the editor. This is the screen we get when we click on an unsent email from our ca...
  • 1 me too
  • 5 replies
  • Problem
Photo of Beth
Importing, Deleting, Archiving Contacts via groups
Question - we constantly update our undergrad and grad student lists. Previously, to ensure that graduated students or students who were ...
  • 1 me too
  • 1 reply
  • Question
Photo of Denver Art Museum
Add to Different Group After Sending Email
After I send an email, you offer the option to add that list to a group. I tried doing this and get an error message. What's up?
  • 1 me too
  • 4 replies
  • Problem
Photo of RedRover
change color of bullets
If I type in <li style="color: #FFFFFF"> in order to change the color of the bullets in a list of text it will change the color (in this ...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Marco
I cannot upload lists today. Is there a technical issue?
When I upload a list, I click the Imports tab, then the Import Contacts button. I select the file I want to upload, and after a moment, I...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Nationwide Insurance - Enterprise Solutions
Sharing lists between sub accounts
Can audience lists be shared between sub accounts?  Can specific lists be shared between the accounts?
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Parker, Smith & Feek
Response trends over time
I am using Google Chrome and it says that the graph is showing my mailings however, the graph is not showing up. Any suggestions?
  • 2 me toos
  • 5 replies
  • Problem
  • In Progress
Photo of Sam Zivot
Whitelisting - My Emma
Hi there. Trying to setup whitelisting, but our IT department is concerned with the degree we are opening up our servers to. See note bel...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Strides for Life Colon Cancer Foundation
How do I send email only to audience without names
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Safe Haven Family Shelter
Cannot update profile info
After the recent update, our profile info reverted to a previous employee's name and another previous employees email. It will not let me...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Morgan Hill
I did a test on "spam filter" with those who organically subscribed to our newsletter. Still going to spam/ promo folder. Please advise!
Opt in Subscribers not receiving email... still goes to spam/promotions.  
  • 2 me toos
  • 3 replies
  • Problem
Photo of bvar
All AOL email addresses are being removed from our mailing list. Why?
Hello, We send out a daily newsletter that people have signed up for, yet every mailing, we seem to be losing 40-60 AOL email subscriber...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Junior Achievement USA
How do I re-add a contact that was previously deleted?
I am testing automations and used my email to test it. I deleted my email and the automation and started from scratch. However, when I re...
  • 1 me too
  • 2 replies
  • Question
Photo of Junior Achievement USA
can you manually add contacts to automation?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Noah Shunfenthal
Search contacts within a Segment or Group
It looks like you can only search through contacts within the all Contacts tab - but not within Segments or Groups. Would love that funct...
  • 2 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Paramountsong.com
Can you block email addresses so they cannot sign up again?
We have one or two contacts that we want to stop from being about to sign up for our emails, I know we can delete them but they can still...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of jwc194
Definition of "last_modified_at" field?
I'm new to Emma, so I apologize for the novice question.  When exporting contacts I find a field called "last_modified_at".  I'm looking ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Beth Hornbarger
Not able to copy image URL from library
I am trying to copy the image URL in the photo library by pressing the "copy image link" button. I click the button to copy, and nothing ...
  • 1 me too
  • 5 replies
  • Problem
Photo of ND International
More detailed information on the Contacts page?
Is there any way to pull in more detailed information about contacts on the Contacts page? Currently, all we see is the email address and...
  • 1 me too
  • 2 replies
  • Question
  • Answered