Conversations

Conversations 1 - 20 of 43
Photo of Joe Klovance
DMARC Implementation Suggestion
With DMARC becoming more important the lack of DMARC implementation by myEmma is becoming more of an issue. It is used heavilly by email ...
  • 2 me toos
  • 1 reply
  • Idea
  • Archived
Photo of Justice & Mercy International
API won't authenticate
Getting this message when I try to authenticate or when someone tries to sign up: "Authorization failed: cURL error 35: error:14077410:SS...
  • 1 me too
  • 6 replies
  • Problem
  • Archived
Photo of Texas Fish & Game
Why does my click analysis report show links from past emails?
These additional links were not in the current email and yet they are including in the response report.  I have scoured the entire docume...
  • 1 me too
  • 3 replies
  • Question
Photo of Hutchinson Recreation Commission
Trouble accessing survey results
I'm trying to access survey results with a survey that hasn't been completed yet. I have my settings selected to My Emma contacting me ev...
  • 3 me toos
  • 1 reply
  • Problem
Photo of Steve Glidden Foundation
How can I create 6 pt or half a line's worth of space between paragraphs?
I want to leave a subtle space between paragraphs - equivalent of 6pt on Word. If I press Shift and enter, it doesn't leave enough space ...
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of The Chrome Bar
Deleting least active contacts
Hi I am cleaning up my contact list and came across this support article which suggests running a segment to find your least active conta...
  • 1 me too
  • 4 replies
  • Question
  • Archived
Photo of Schaumburg Township District Library
Email did not sent to full group after split test
I sent an email three days ago and used a split test for the subject line. When I try to view the response for this email, I can only see...
  • 1 me too
  • 2 replies
  • Problem
  • Archived
Photo of Jeff
Why does it take so long to delete a large group of "Opt out" or "Error" contacts? I tried and just get the spinning wheel.
  • 1 me too
  • 1 reply
  • Question
Photo of The Colonial Company
Is it possible to upload a video and/or brief virtual tour of a home within our mailing?
Video within E-blast!
  • 1 me too
  • 1 reply
  • Question
Photo of Urgent Team
I'm getting an error message that I'm unable to save or preview. Never have before. Please advise.
After working on a newsletter for days when I try to save and preview I get an error message that it's unable to be saved. Never have bef...
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of Lisa
How do I see who has filled out a form on a landing page?
I created a landing page with a form to allow users to sign up to speak with company reps at a conference, where do I go to see a list of...
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of Sea Education Association
Form error on iPhone 8, iOS 11.1
I just tested our forms on an iPhone 8 with iOS 11.1 installed and the forms aren't showing up, nor is the link to Emma's site working - ...
  • 1 me too
  • 2 replies
  • Problem
  • Archived
Photo of Printed Page Bookshop
What is MLID?
What is MLID?
  • 1 me too
  • 3 replies
  • Question
  • Archived
Photo of Mike Rapp
Signup form not working
Javascript signup form not working on this page: http://www.resultspt.com/hcp When I fill out the form, none of the response mechanisms ...
  • 1 me too
  • 6 replies
  • Problem
Photo of Lauren
How can I match uploaded data to Emma member ID field?
I would like to be able to upload data to contact records using a subscriber's "member_id" rather than their email address, but this does...
  • 1 me too
  • 6 replies
  • Question
Photo of Entente Spirits
Lightbox forms - I need more information about how often the display details work.
1st time using this style of the form. Specifically, the How Often part.  What is the difference between "Always" and "Once"?  Could yo...
  • 1 me too
  • 2 replies
  • Question
  • Archived
Photo of FSG Agency
Error with export files
When I go to the Exports page, my files are highlighted in red and have a status icon of a triangle with an exclamation point in it. What...
  • 1 me too
  • 2 replies
  • Question
  • Archived
Photo of J2662425 - Robin Ritchie
Resending a campaign to a new contact
I sent my first campaign but have added new contacts since sending it. How do I resend the campaign to my new contacts? Do I have to copy...
  • 1 me too
  • 3 replies
  • Question
Photo of OD Network
multiple glitches lately - text color box, changes not being saved, code in title box messed up
Over the past 2-3 weeks, I have experienced a number of problems while composing emails. I'll lead with the big one: TWICE today, I ha...
  • 1 me too
  • 2 replies
  • Problem
Photo of NJPSA/FEA
The click analysis on two of my mailings shows a high number of clicks on an "unknown" link.
When I look at the click analysis for the following campaigns, I get a high number of clicks for a link listed as "unknown" and hardly an...
  • 5 me toos
  • 7 replies
  • Problem