I'm not receiving the emails I'm sending to my work address from my Emma account. I know that I'm using the right email address because i...
I keep getting a CSRF token error, and then I'm logged out of my account. What does this mean, and how can it be stopped?
How do I turn off the mailing response summary email that I receive 24 hours after sending a mailing?
I want to create a mailing that gives my recipients the option to confirm they still want to receive information from me so that I'm maki...
The address in my template's footer is out of date, but I don't seem to be able to edit it. Can you do this for me?
I'm trying to send a mailing test to myself, and I'm getting a message that my email address has a status of Error. Checking my contact r...
I want to embed a video clip into the body of my email so that the video starts playing within the email. Doable?
I want to create a copy of a past mailing that appears on the Sent tab so I can edit and send it.
I need a new password. How do I reset my current password?
I want to link an image so that when a contact clicks the image, it opens up an email. How do I do this?
What counts as having opened my email campaign?
I'm having trouble posting to my Facebook business page instead of my personal page. How can I switch pages?
If I have deleted contacts, mailings or response data, can that be recovered? I'd like to undelete a few things.
I want to create a list of people who didn't open a particular mailing. How do I find those people?
Working in my Emma account seems slow. What steps should I try to alleviate the sluggishness? What information do you need from me to fu...
When I receive my campaign test in my inbox, I have to click to downloads the images. Will my contacts have to do this, too?
How do I know if my email list meets your permissions standards?
I want to change the columns in my mailing -- say, from one column to two or add a righthand sidebar. How do I do this?
What goes into creating the mailing score in Metric and my mailing's response analytics?