Conversations

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GDPR - use a confirmation link
We have our list segmented out by those who reside in Europe. Is there a way to send them all an email and have them click on a confirmat...
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  • 10 replies
  • Question
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Delete contacts
Since the upgrade, I can't see how to delete contacts anymore. I added some accidentally and one is not even a valid number . My only opt...
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  • 7 replies
  • Question
  • Answered
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Segment problems
I'm trying to create a segment from a group with over 2,000 Contacts called Welcome Series. They have all come in to Emma through our "We...
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  • 1 reply
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Error with export files
When I go to the Exports page, my files are highlighted in red and have a status icon of a triangle with an exclamation point in it. What...
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  • 2 replies
  • Question
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Moving contacts out of a group
We have a group that captures new sign ups and triggers an automated series. We want to clean these Contacts out after the series is over...
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  • 1 reply
  • Question
  • In Progress
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How can we send a request to Contacts to update their information?
We would like to reach out to our audience to request updated contact information. Is there a way to do this in Emma? It would be similar...
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  • 1 reply
  • Question
  • Answered
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Has anyone done a Unbounce landing page integration with Emma?
We're doing a landing page with Unbounce but want to integrate with Emma. Has anyone done this? Do you recommend the webhook? Would the "...
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  • 3 replies
  • Question
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How do I locate the Emma Action table for a Salesforce integration?
In the setup of my Salesforce, I approved the creation of an Action Table. How do I find it? I think it might help me in understanding er...
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  • 1 reply
  • Question
  • Answered
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Salesforce integration - error messages
We are integrating Emma with Salesforce but haven't started the sync yet. We received an error message that we don't understand so my fir...
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  • 2 replies
  • Question
  • Answered
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