Conversations

Conversations 1 - 20 of 148
Photo of Diane
Google's new popup penalty
We've been using (and loving) the lightbox signup forms on a number of sites... I recently learned about Google's plans to penalize mobil...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Talent Response
Events REST Api
I'm trying to invoke a workflow via a REST request to the Events API. I'm sending my payload to https://events.e2ma.net/v1/ per the examp...
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  • 4 replies
  • Question
  • Answered
Photo of Theresa Truong
Lightbox form not appearing
I placed the code right before the </body> tag in the WP editor. Double checked to make sure I had all the form settings and code correct...
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  • 4 replies
  • Question
  • Answered
Photo of Life Issues Institute
Signups not added to group
I received an email notification of a new signup. The person was not added to any audience group even though I have specified they go to ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of JHU CTY
google analytics and emma landing pages
Will the google analytics code for an email get passed through if a person clicks on a link that goes to a landing page created in Emma? ...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of The Harpeth Hall School
Missing campaign messages btw Nov 2014 and Nov 2015
I am looking to link to some older messages that were sent via Emma between Nov 4, 2014 and Nov. 9, 2015 ---- but there seems to be a gap...
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  • 1 reply
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Photo of Boston Coffee Cake
Delivered to # of recipients different than total recipients, but says 100% delivered.
Hello. I have a mailing that currently says it is 100% delivered but the total # of recipients (1236) that the email was delivered to is ...
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  • 1 reply
  • Question
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Photo of Jill Hurley
Internal Server Error
We're still getting an Internal Server Error when trying to send a campaign.  It hasn't worked since 5/22.  I'm using Chrome's latest ver...
  • 1 me too
  • 3 replies
  • Question
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Photo of Live Oak Chicago
inter-paragraph spacing
In a blank template can I adjust (enlarge) space between paragraphs (not line spacing within a paragraph)? working in Chrome Version 58.0...
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  • 2 replies
  • Question
  • Answered
Photo of PTA Hero
Is there a way to see the contacts added in a recent time period?
We don't have a CRM so we can't automatically sync with Emma. As a result, we will have someone periodically looking in Emma for the folk...
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  • 2 replies
  • Question
  • Answered
Photo of Jirina
Why do my segment headings keep reverting to underlined?
I create a heading of a segment - bold and caps - and save it - next time I open the draft campaign it is back to being underlined - this...
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  • 3 replies
  • Question
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Photo of FosterGrowth.biz
Alternative Word to UnSubscribe. Lots of companies block incoming email containing "Unsubscribe". I would like to use a different term.
Alternative Word for UnSubscribe. I am aware that a lot of companies block incoming email that contains the word Unsubscribe. I would ...
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  • 2 replies
  • Question
  • Answered
Photo of Sea Education Association
Using segments to extract automation data
Our end goal is to export lists of audience members who have met certain open or click criteria, across several automation workflows. Wh...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of ICAN
Having trouble with personalization fields for date and time.
Having trouble with personalization fields for date and time. When I import the date is formatted at 4/27/2017 but it shows up as 2017-04...
  • 1 me too
  • 1 reply
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Photo of Latinstock Mexico
How can i deactivate the image download option that appears on the bottom right corner of the images attached in my mails?
  • 1 me too
  • 1 reply
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  • Answered
Photo of Volunteer Iowa
Screen Readers
We have individuals who need to read our newsletters via screen reader, as they are sight impaired. The graphics don't have an alt tag a...
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  • 1 reply
  • Question
  • Answered
Photo of PamelasProducts
looking at a blast thru different email clients sometimes a background or photo won't show up. How can we fix for Outlook?
We send out regular blasts to our client list. We when look at it through different browsers sometimes a photo or a background won't show...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Megan Howard
Is there a way for me to edit an email that is scheduled to send?
Is there a way for me to edit an email that is scheduled to send? I have created an email and it is in the "Scheduled"  tab, and I now ne...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Innotech
I want to have a view in browser link at the top of the mailer.
I want to have a view in browser link at the top of the mailer.  I am having trouble with the code.  Either it views as preview test from...
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  • 1 reply
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  • Archived
Photo of Lambda Chi Alpha Fraternity
Am I able to send an email from one address and receive replies to a different address? If so, how?
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  • 2 replies
  • Question
  • Answered