Conversations

Conversations 1 - 20 of 851
Photo of Grey Stepp
5/31/2018 - Support Phones Unavailable from 10:55-12:15pm Central
Hi folks,  Our support phone lines will be unavailable today between 10:55-12:15pm Central.  We’ve got an All Staff Meeting and find it ...
  • Grey Stepp, 3 weeks ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
Photo of Varsity Marketing
Keeping image left justified on mobile.
I used a left combo box in the editor to create an area with the image on the left and the copy on the right. This works fine on the desk...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Grey Stepp
Posting disabled for Emma Community. Please use the Support Hub to reach out to Emma Support.
I’m Grey Stepp, Support Lead here at Emma. I’m reaching out to let you know of a change to our Community. On 05/29/2018, we are disabl...
  • Grey Stepp, 3 weeks ago

  • 1 me too
  • 0 replies
  • Announcement
Photo of Molly Taylor
Cannot get in touch with Emma Support.
The 1 888-493-2525 just rings as a fast busy signal. I sent an email last week and no one responded. Any other ideas?
  • 1 me too
  • 1 reply
  • Problem
Photo of Grey Stepp
5/18/2018 - Support Phones Unavailable from 9:45-10:45am Central
Hi folks,  Our support phone lines will be unavailable today between 9:45-10:45am Central.  We’ve got an All Staff Meeting and find it i...
  • Grey Stepp, 1 month ago

  • 1 me too
  • 0 replies
  • Announcement
Photo of City of Rapid City - Fire Dept.
Is there an archived web page for our customers to view past newsletters from a campaign?
One of our divisions used to use a service that created an archive page of their newsletters. With a push of a button their campaign is a...
  • 1 me too
  • 11 replies
  • Idea
  • Not Planned
Photo of Poppy Store
Edit a scheduled mailing before it goes out
  • 4 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Thibaut
Slow load speed in platform.
I'm noticing that things are taking much longer to load than normal. For example going from Home to Campaigns takes a while to load. Then...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Zach and Jody
Customize page that appears after confirming opt-in
When people confirm their subscription, can you customize that page? Something like Michael Hyatt does here - http://michaelhyatt.us2.lis...
  • 4 me toos
  • 9 replies
  • Idea
  • Under Consideration
Photo of Books Marketing
Group and Segment columns- can you add opt-in status?
In the group and also the segment results can you add in opt-in (confirmed or not confirmed) as one of the columns that displays? Being a...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Joe Klovance
DMARC Implementation Suggestion
With DMARC becoming more important the lack of DMARC implementation by myEmma is becoming more of an issue. It is used heavilly by email ...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Shirts Across America
Folders for organizing audiences!
I think it would be incredible helpful if the audience section allowed for folders to be created so that audiences can be organized. We h...
  • 10 me toos
  • 19 replies
  • Idea
  • Under Consideration
Photo of Alex Ezell
Selecting All when searching Contacts
I am doing a search in Audience for a bunch of Contacts. Once that search runs, I'd like to select all of those contacts and perform an a...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of University of Dallas - Marketing Department
Exporting Error
After completing a mailing export, when I click to retrieve it it gives me the following error message: The page cannot be found. The pa...
  • 2 me toos
  • 2 replies
  • Problem
  • In Progress
Photo of Hot Spring Spa West Des Moines - Urbandale IA - 101016-811 / 101
Thumbnail cannot be generated for Vimeo link
I'm trying to embed a video using a Vimeo link.  https://vimeo.com/76480750 When I try to embed, it says a thumbnail cannot be generate...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Grey Stepp
Check out the Emma Support Hub!
Have you checked out the Emma Support Hub?   It's the best place to go to find self-help articles and to get in touch with the support t...
  • Grey Stepp, 2 months ago

  • 2 me toos
  • 0 replies
  • Announcement
Photo of Amy Sanders
If a user is in error status, but signs up for a different group are they automatically moved back to active?
My entire question is basically listed in the title. If a user ends up in an error status, but they sign up for a new group, are they aut...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Brooke
How can I, as the manager, make myself the primary contact for a sub account? Trying to generate the API key!
I am the manager for two accounts, but will be the only one using one of them. For that reason, I need to be the primary contact for one ...
  • 1 me too
  • 3 replies
  • Question
Photo of Andy
Hide images on mobile
It would be great to have an option in images to hide them on mobile. Any thoughts?
  • 1 me too
  • 9 replies
  • Idea
  • Not Planned
Photo of KTGY
Customizable icons in social follow block
I saw a question posted 1 year ago regarding future plans of adding Pinterest and Vimeo to the Social Media block.  Pinterest has been ad...
  • 2 me toos
  • 5 replies
  • Idea
  • Under Consideration