Conversations

Conversations 1 - 20 of 809
Photo of Champlain College
Can I create color swatches in the text color picker?
I use a branded color for subheads in my mailings, and I'm wondering if I can create a color swatch? It looks like there is room on the r...
  • 4 me toos
  • 8 replies
  • Idea
  • Under Consideration
Photo of Silver Linings
How do I find a list of audience members not assigned to a group?
Is there a way to generate a list of audience members NOT yet assigned to a group? Emma is telling us that we have 200 more members th...
  • 3 me toos
  • 16 replies
  • Question
  • Answered
Photo of MBH&H
Can I view/edit templates directly without creating a new email?
Why do I have to "Create a New Email" in "Campaigns" in order to view my template gallery?  Why can't I just have the option to go to my ...
  • 5 me toos
  • 6 replies
  • Idea
  • Not Planned
Photo of Econoday
lightbox form causes page to freeze
I added a lightbox form to this page: http://www.econoday.com/myemma-test.aspx PROBLEM: Eventually the scrollbar disappears and you can'...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Grey Stepp
Introducing the Emma Trust Center! (for GDPR and privacy information)
Hi folks!   I'm happy to announce that we've launched the Emma Trust Center at www.myemma.com/trust .   This is the place for our GDPR ...
  • Grey Stepp, 3 days ago

  • 1 me too
  • 0 replies
  • Announcement
Photo of Safe Products
GDPR UK
I realise this is a UK-only issue but I am wondering whether anyone at Emma is able to advise regarding GDRP - General Data Regulation ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Planetree
Automated Workflow isn't working
I had created a sign-up form to place on our website, then I created an email that would be generated immediately whenever someone comple...
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of Temple University
Number of delivered messages is higher than my sent audience groups
The numbers of delivered emails is higher than the number of audience members that I sent the email to. Photo attached. 
  • 1 me too
  • 1 reply
  • Problem
Photo of Kelly Malinowski
Transactional email capabilities
We are interested in transactional email capabilities. Sending emails to our customers that does not require an opt out option. Can some...
  • 1 me too
  • 3 replies
  • Question
Photo of Denise Peeler
segment from bounces shows "0"
Hello! We sent a large mailing last week, and had a high bounce count. When I go to save the bounces as a segment, the segment will not r...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Junior Achievement of Georgia
Adding additional fonts
Compared to most email editors there are very few font choices available within Emma.  Do you plan to add more?  Most web editors allow G...
  • 2 me toos
  • 2 replies
  • Question
Photo of All About Honeymoons
Organize campaigns by folders, keywords or tags
Hi! Is there some way I can organize my campaigns into folders so I don't have to search through all of them every time I want to use one?
  • 18 me toos
  • 22 replies
  • Idea
  • Planned
Photo of Abby Hollingsworth
Exports stuck "in progress"
Many of my export downloads are stuck "in progress." I've tried refreshing and closing the window and they still show "in progress." I ha...
  • 6 me toos
  • 15 replies
  • Question
Photo of Vision Source
Can you send transactional emails via Emma?
Is it possible to send transactional emails via Emma?  I have an application where I would like to setup a template... then call to Emma ...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Kat Mullens
How do I contact the myEmma team for help or is this forum the only chance for help that I have?
When we signed on for this product, there was a chat function directly in the tool to get help. Now, there's not an obvious way to contac...
  • 1 me too
  • 1 reply
  • Question
Photo of Dave Ruch
Trigger a lightbox form to show up
Is there a way for the lightbox form to, instead of automatically showing up will be triggered by a "Join Mailing List" button? Or is th...
  • 5 me toos
  • 15 replies
  • Idea
  • Under Consideration
Photo of Kellen Lester
Is it possible to achieve a 1 & 2 column layout?
I'm trying to create a template which features a collection of articles. At the top there is supposed to be a full-width (1 column) featu...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rethink Sustainability Initiatives Inc.
Hi, can I save my sent emails as pdfs?
Hi, When I try to save my sent emails (campaigns) in pdf or other usable format,  I can't do it. We just want to have them all in a file...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Grey Stepp
System Maintenance THURSDAY, 2/08 at 11:00pm
Howdy folks!   What? We’re planning to perform a little security patching in our data center. When? Thursday night, Feb 8th at 11PM CST...
  • 1 me too
  • 1 reply
  • Announcement
Photo of SimpleK12
Trying to "change status of all" on a segment to opt-out and nothing happens
I'm trying to change the status of all the emails on this segment: 00 potential spam trap actions: change status of all selected "Opt-o...
  • 1 me too
  • 1 reply
  • Problem