Conversations

Conversations 1 - 20 of 65
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8/23/2018 - Support Phones Unavailable from 1:50-3:00pm Central
Hi folks,  Our support phone lines will be unavailable today between 1:50-3:00pm Central.  We’ve got an All Staff Meeting and find it im...
  • Grey Stepp, 4 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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7/2/2018 - Support Phones Unavailable from 4:50-6:00pm Central
Hi folks,  Our support phone lines will be unavailable today between 4:50-6:00pm Central.  We’ve got an All Staff Meeting and find it im...
  • Grey Stepp, 5 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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6/21/2018 - Support Phones Unavailable from 3:50-5:00pm Central
Hi folks,  Our support phone lines will be unavailable today between 3:50-5:00pm Central.  We’ve got an All Staff Meeting and find it im...
  • Grey Stepp, 6 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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5/31/2018 - Support Phones Unavailable from 10:55-12:15pm Central
Hi folks,  Our support phone lines will be unavailable today between 10:55-12:15pm Central.  We’ve got an All Staff Meeting and find it ...
  • Grey Stepp, 6 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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Posting disabled for Emma Community. Please use the Support Hub to reach out to Emma Support.
I’m Grey Stepp, Support Lead here at Emma. I’m reaching out to let you know of a change to our Community. On 05/29/2018, we are disabl...
  • Grey Stepp, 7 months ago

  • 1 me too
  • 0 replies
  • Announcement
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5/18/2018 - Support Phones Unavailable from 9:45-10:45am Central
Hi folks,  Our support phone lines will be unavailable today between 9:45-10:45am Central.  We’ve got an All Staff Meeting and find it i...
  • Grey Stepp, 7 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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Check out the Emma Support Hub!
Have you checked out the Emma Support Hub?   It's the best place to go to find self-help articles and to get in touch with the support t...
  • Grey Stepp, 7 months ago

  • 2 me toos
  • 0 replies
  • Announcement
  • Archived
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System Maintenance THURSDAY, 4/19 at 10:00pm
What? We'll be performing system maintenance. When? Thursday night, April 19 at 10PM CST until 2:00AM CST (4/20). Impact? No applicatio...
  • 1 me too
  • 3 replies
  • Announcement
  • Archived
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System Maintenance THURSDAY, 4/12 at 11:00pm
What? We'll be performing system maintenance. When? Thursday night, April 12 at 11PM CST until 2:00AM CST (4/13). Impact? All applicati...
  • Grey Stepp, 8 months ago

  • 2 me toos
  • 0 replies
  • Announcement
  • Archived
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System Maintenance THURSDAY, 3/22 at 11:00pm
What? We'll be performing system maintenance. When? Thursday night, March 22nd at 11PM CST until 2:00AM CST (3/23). Impact? All applica...
  • Grey Stepp, 9 months ago

  • 2 me toos
  • 0 replies
  • Announcement
  • Archived
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Whitelist Update: New Emma Sending IP Range and API Address
Whitelisting sending IPs is a common practice in delivery troubleshooting and you (or your IT team) may have whitelisted Emma’s sending ...
  • 1 me too
  • 2 replies
  • Announcement
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System Maintenance THURSDAY, 3/15 at 11:00pm
What? We'll be performing system maintenance. When? Thursday night, March 15th at 11PM CST until 2:00AM CST (3/16). Impact? All applica...
  • Grey Stepp, 9 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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System Maintenance THURSDAY, 3/08 at 11:00pm
What? We’re planning to perform some updates to our Audience Databases. When? Thursday night, March 8th at 11PM CST until 2:00AM CST (3/...
  • Grey Stepp, 9 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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Introducing the Emma Trust Center! (for GDPR and privacy information)
Hi folks!   I'm happy to announce that we've launched the Emma Trust Center at www.myemma.com/trust .   This is the place for our GDPR ...
  • Grey Stepp, 10 months ago

  • 1 me too
  • 0 replies
  • Announcement
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System Maintenance THURSDAY, 2/08 at 11:00pm
Howdy folks!   What? We’re planning to perform a little security patching in our data center. When? Thursday night, Feb 8th at 11PM CST...
  • 1 me too
  • 1 reply
  • Announcement
  • Archived
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Emma currently experiencing an outage 1/26
Hi guys!   The Emma app is currently down.   Our engineers are on the case, and you can keep up with any updates on our status page: ht...
  • 1 me too
  • 5 replies
  • Announcement
  • Archived
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1/16/2018 - Support Phones Unavailable from 4-5pm Central
Hi folks,  Our support phone lines will be unavailable today between 4-5pm Central.  We’ve got an All Staff Meeting and find it importan...
  • Grey Stepp, 11 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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System Maintenance THURSDAY, 1/11 at 11:00pm
Howdy folks!   What? We’re planning to perform a little database maintenance and replace some hardware in our data center. When? Thursd...
  • Grey Stepp, 11 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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Emma Holiday Support Hours 2017 - Closed Monday and Tuesday
Hi Folks!   We sincerely hope you all have an amazing holiday season!   I wanted to keep you posted on support availability over the next...
  • Grey Stepp, 12 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
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12/13/2017 - Support Phones Unavailable from 2-3pm Central
Hi folks,  Our support phone lines will be unavailable today between 2-3pm Central.  We’ve got an All Staff Meeting and find it importan...
  • Grey Stepp, 12 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived