Conversations

Conversations 1 - 20 of 50
Photo of Stran Promotional Solutions
my email address got marked as opt-out
My account is tied to our Salesforce instance.  Somehow my work address got marked as opt out and I cannot even send a test of a campaign...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Greater Louisville Medical Society
I have to enter my social media information for each communication
We're new to Emma and have noticed that each time we send a mailing and pull the "follow" buttons over we have to reenter our social medi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Allie
Team permissions a la carte rather than by level?
I would like to set up more team members to our account so we all have our own logins, but it looks like we have to assign a level that h...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Global Citizen Year
sync with Salesforce
I'm receiving an error any time I try to sync my group that says " You can't refresh group members while in import is in progress". All t...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Center for Executive & Professional Education CEP010
Deleting Error Leads/Contacts
Hello, We are running low on data space in Salesforce.  I noticed the Emma contact errors are syncing to Salesforce.  I'd like to delete ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of This Old House (David Esposito)
Triggering Workflow with Multiple Emails via Custom API Event?
I have a Workflow setup that is trigger by a custom API event.  I can trigger and send mail by POSTing a payload that looks like this: ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Clemens Food Group
Need help with check_multiple field
Hello. Please help me to post multiple check boxes selection to check_multiple field in myemma. What would be the syntax? I mean what sh...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Niki Patel
How to integrate emma Open API in my liferay project?
I have application in Liferay framework. In that I would like to integrate emma for mail customization. 
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of TABS
We don't want new contacts created in MyEmma to sync to Salesforce. How do we setup the sync to accomplish this?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of The Vilcek Foundation
Salesforce error when trying to view Emma group
We are receiving an error in the Salesforce Emma Email Marketing app: Visualforce Error System.SObjectException: SObject row was retrie...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Mayur Soni
Salesforce connection change in Emma
Hi , We are currently using in one of the salesforce org. Now, we are going to migrate to the new salesforce org, so we are migrating al...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Ainsley & Company
Gravity Forms Integration: API Key Not Working?
I've done the Gravity Forms integration with Emma a few times, but for some reason, can't get it to connect this time. The API Key that i...
  • 1 me too
  • 6 replies
  • Problem
Photo of Amy Sanders
Is anyone else having trouble with exports failing this morning?
I'm trying to export just under 8K contacts using one of my segments, but I'm getting a weird error. The export shows up as red with the ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Joe Klovance
Examples of API using shell scripts
I am using a very old version of Coldfusion and the only way I found to use TLS 1.2 is to write out a script to a temp file and then run ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Willis
Hello
Hello, I am trying to get someone on the phone for tech support. I've tried calling at 1 888-493-2525, but without any luck. It seems the...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Saratech Marketing
What causes 'Pending' status of a contact in a Salesforce Emma Group? The group will not refresh if there is a member with 'Pending' status.
What causes 'Pending' status of a lead or contact in a Salesforce Emma Group? The group will not refresh if there is a member with 'Pendi...
  • 2 me toos
  • 10 replies
  • Question
Photo of Minnesota Housing
Options for customers that won't whitelist
We recently asked a customer company to whitelist the Emma domain and IPs because no one in their company was receiving our emails. They ...
  • 2 me toos
  • 3 replies
  • Question
Photo of sarahpollak
pictures distorted on actual mobile?
the email looks fine on the mobile preview, but when we send a test and look on an actual mobile device the images are elongated.  what u...
  • 1 me too
  • 2 replies
  • Question
Photo of Conquer Gyms MN
Segments, automation, mindbody, custom
I am using MindBody integration I set up a segment based on the following: where field where field Last Sale Description contains "intro ...
  • 1 me too
  • 1 reply
  • Question
Photo of Tina Garza
Aggregate Calendar on Partner Dashboard
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration