Conversations

Conversations 1 - 20 of 43
Photo of TABS
We don't want new contacts created in MyEmma to sync to Salesforce. How do we setup the sync to accomplish this?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of The Vilcek Foundation
Salesforce error when trying to view Emma group
We are receiving an error in the Salesforce Emma Email Marketing app: Visualforce Error System.SObjectException: SObject row was retrie...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Mayur Soni
Salesforce connection change in Emma
Hi , We are currently using in one of the salesforce org. Now, we are going to migrate to the new salesforce org, so we are migrating al...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Ainsley & Company
Gravity Forms Integration: API Key Not Working?
I've done the Gravity Forms integration with Emma a few times, but for some reason, can't get it to connect this time. The API Key that i...
  • 1 me too
  • 6 replies
  • Problem
Photo of Amy Sanders
Is anyone else having trouble with exports failing this morning?
I'm trying to export just under 8K contacts using one of my segments, but I'm getting a weird error. The export shows up as red with the ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Joe Klovance
Examples of API using shell scripts
I am using a very old version of Coldfusion and the only way I found to use TLS 1.2 is to write out a script to a temp file and then run ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Willis
Hello
Hello, I am trying to get someone on the phone for tech support. I've tried calling at 1 888-493-2525, but without any luck. It seems the...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Saratech Marketing
What causes 'Pending' status of a contact in a Salesforce Emma Group? The group will not refresh if there is a member with 'Pending' status.
What causes 'Pending' status of a lead or contact in a Salesforce Emma Group? The group will not refresh if there is a member with 'Pendi...
  • 2 me toos
  • 10 replies
  • Question
Photo of Minnesota Housing
Options for customers that won't whitelist
We recently asked a customer company to whitelist the Emma domain and IPs because no one in their company was receiving our emails. They ...
  • 2 me toos
  • 3 replies
  • Question
Photo of sarahpollak
pictures distorted on actual mobile?
the email looks fine on the mobile preview, but when we send a test and look on an actual mobile device the images are elongated.  what u...
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  • 2 replies
  • Question
Photo of Conquer Gyms MN
Segments, automation, mindbody, custom
I am using MindBody integration I set up a segment based on the following: where field where field Last Sale Description contains "intro ...
  • 1 me too
  • 1 reply
  • Question
Photo of Tina Garza
Aggregate Calendar on Partner Dashboard
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of Luscious Verde
Contacts disappearing from group?
My company sends a weekly mailing to a particular group of contacts. The week of August 9th our stats showed 287 recipients in this group...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Allie
Team permissions a la carte rather than by level?
I would like to set up more team members to our account so we all have our own logins, but it looks like we have to assign a level that h...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Lauren
How do I export contacts, groups, segments when I am not the account owner?
I have "Full" permission on a Plus account but I can't seem to download a csv of contacts unless I'm logged into the Account Owner's acco...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Anna
Is it possible to insert checkboxes into my content to substitute bullet points?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of jim.knizer
When I 'save a copy' of an email, the saved copy displays an extra column.
When I edit and 'save a copy' of a campaign, the saved copy has an extra column (2 columns instead of one), and there is often an extra i...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of GLY Construction, Inc.
How do I create two columns below a three column layout?
How do I create two columns below a three column layout? I don't want three columns for the whole thing and trying to make two columns of...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Danforth Pewter
Is it possible to tweak or customize URLs for landing pages?
Would love to add a landing page address for a direct mail piece but was hoping to change it so it didn't seem so hard to type in. Though...
  • 1 me too
  • 2 replies
  • Idea
  • Planned
Photo of Asia Foundation
Gaps between content blocks in Outlook
Hello, we're using the drag and drop editor and noticing gaps between blocks of content in Outlook. I believe the version is 2013 but it ...
  • 1 me too
  • 1 reply
  • Question
  • Answered