GDPR - use a confirmation link
We have our list segmented out by those who reside in Europe. Is there a way to send them all an email and have them click on a confirmat...
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Joined on November 13, 2013
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opt-in link not working in plain text emails
To comply with GDPR, I created an email to send to our Europe subscribers to opt-in to our mailing list.If they get the HTML version of t...
Customize page that appears after confirming opt-in
When people confirm their subscription, can you customize that page? Something like Michael Hyatt does here - http://michaelhyatt.us2.lis...
Problem: Text expanding past margins (kind of urgent)
I created an email today based on a previous email that worked fine. I have an image at the top and text below that has always stayed wit...
html code added in the text when I send test email
My email looks fine in preview but when I send a test version to myself, one of the hyperlinks is preceded by some code in the text: >" s...
Alt text not showing when images are not downloaded.
I'm using a template and when I click on the image and add text to the Alt Text field, then send a test email to myself in Outlook, the a...
Create a one time group
I want to send an email to a group but I don't want the contacts added to my main list because I don't want them to get future emails. Is...
How do I enter a custom color code for my text?
I am trying to change the background color of the footer and some of the text in my email. I used the template - "blank with an editable....
text extending too far to right on final email
I am using the template "Blank with editable header." The email looks fine when I set it up on the Myemma website but when I mail a test ...
How do I opt someone back in?
How do I change an audience member's status from Opt-Out to Active?
I uploaded my own HTML, and now the Emma footer information is aligning left
I created my own html and it looks fine, but the emma footer information is now aligning left instead of centering.
hard bounce error?
Hello, I sent an email out Monday called "Save the Date: Internews’ Women’s Voices, Powering Change". It seems to have a very high hard b...
Detailed response exports failing for split test emails
I'm trying to do a detailed response export and it worked for one email, but not another. The email that's not exporting was a split tes...
Cannot export detailed response for split test or trigger mailings.
Can't copy image URL in the image library
When I upload an image to the image library, then select "copy image URL" from the dropdown menu, it becomes a blank space and I can't co...
Links are black, not blue
The links in emails I've sent out from MyEmma have always defaulted to blue unless I specifically styled them differently. Now they seem ...
Using hex values in HTML code doesn't take effect.
After MyEmma changed the default link color to black, I started specifying in the style tag for the links to be colored blue (style="colo...
Ask an expert: Social media marketing
You have questions about how best to market on your social platforms? We thought so, and we want to chat strategy, tools and general tips...
New template wrapper
The new template wrapper was re-formatting my emails for mobile but now all of a sudden isn't. Today, I sent myself an email and checked ...
I can't find the template gallery
When I go to drag and drop design and select "blank templates" I only see 2 templates. Shouldn't there be more available?