Conversations

Photo of Tommy Techy
Automated Response Emails
Is there a way to get an automated email sent x days after each campaign is deployed with the key stats (open rate, click rate, opens/cli...
  • 3 me toos
  • 6 replies
  • Question
  • In Progress
Photo of Kirk Roberts
How can I edit a pre-existing custom template? (agency account)
I am a developer working with a client who has an agency account. She has a template that I believe was created by the Emma design servic...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Agatha Malina
Automation triggers more emails than requested
I am using Gravity Forms (Version 2.2.2) with Gravity Forms Emma Add-On (Version 1.2) on my WordPress site.  My form has a field with 4 ...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Country Kitchen International
Can I duplicate a Landing Page?
Once I've created a Landing Page, can I duplicate it for a separate campaign? I have two stores both having anniversary events... I want ...
  • 2 me toos
  • 1 reply
  • Question
Photo of Emily LaDrig
Records updated on an import
How do I find out which records were updated on an import? I scrubbed my import list against my entire customer database before importing...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Wells & Associates
Deleted contacts are being updated to reflect actual number, why?
I've deleted contacts from my list and the updated number of contact is not showing up? If the number is not updated can i still import w...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of K
Email response detailed overview charts
Is there anyway to have a chart (like we used to have on the main response page) that shows the Open, Clicks, etc as a chart showing when...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of Peppermill Projects
Can I change my mailing address to a P.O. Box?
We recently moved our business from a physical location to online only. We want to change the mailing address. Can our new address be a P...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of University of Nebraska at Omaha
Multiple emails with multiple personalization tags
Hi there! I need to send multiple emails with multiple personalization tags in it and am looking for a smoother way to do it. For conte...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of East Grand Rapids Schools Foundation
Is there a list of the 3 digit (hard) bounce response codes that you reference in your "Understanding delivery at the server level" info?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of ATLANTECH PROCESS TECHNOLOGY
How do I enter existing audience members into an automated workflow?
Hi there -  We are new to myEmma and we wanted to set up an automated workflow that when someone is added to an audience list - they run...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Meaghan
Problems with Convertplug integration?
We have a client who is using a plugin called ConvertPlug to create several different lightbox signup forms. Apparently the forms are wor...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Pigott
Our recent mailer was sent to various GSA email addresses and our open rate tanked.
I would like to identify if this low open rate  is because the message is going to junk mail or if this mailer was just that unappealing ...
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of Lennon & Assoc.
Change Footer URL?
How do you change the footer URL? It doesn't seem to be in the same settings page where you edit the address. Thanks!
  • 1 me too
  • 1 reply
  • Question
  • Archived