Conversations

Conversations 1 - 20 of 139
Photo of Katie Lewis
Hey, Emmamericans: Let's introduce ourselves to each other!
We at Emma want to get to know you and give the opportunity for you to learn more about each other as well. :)  So let's introduce ourse...
  • 6 me toos
  • 14 replies
  • Announcement
Photo of DISYS Inc
How to add Emma email opens to Salesforce Campaign
Hello, I have successfully synced myemma to Salesforce and have sent my first mailing to a contact list. From Salesforce, is it possible ...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of NY Writers Coalition
Can I create lists based on another list minus a different list? Using subsets?
I would like to exclude some people from a specific mailing, but keep them on the list they are on for future mailings. What is the best ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Katie Watts
Heads up: Support team unavailable for last hour of regular support hours today
Our entire Support team will be away from phones, email and chat from 6 to 7 p.m. Central today, Tuesday, May 2. While we hate to cut the...
  • Katie Watts, 10 months ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
Photo of GBHEM
Salesforce Import Error - BatchParseReport: First error: Duplicate id in list:
When setting up a new group in Emma for Salesforce, we get an the following error: There was an error while importing group members. Bat...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
  • Archived
Photo of Pure Barre Naples
How do I add the signup form to my Facebook page?
  • 5 me toos
  • 7 replies
  • Question
  • Answered
Photo of Barbell Revolution Apparel
Opening past campaign doesn't show saved changes
Using Safari. When I click edit, it only shows the template I chose without any of the changes I made to it upon sending.  I wanted to pr...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of HouseLens.com VAR
Is there a way to mass-delete Emma mailings from Salesforce?
I want to whittle down my Emma Mailings tab in Salesforce so it doesn't contain mailings with only a few recipients. I know I can create ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of San Jose Parks Foundation
LINKING DOES NOT WORK
I wasted over 2 hour tonight trying to link two pdfs to my email. THIS DOES NOT WORK AST ALL. At first it just sat there spinning around ...
  • 1 me too
  • 1 reply
  • Problem
  • Archived
Photo of Katie Watts
Emma for Salesforce integration: progress update on Connected App version
We have a number of customers eagerly awaiting the Connected App version of our Emma for Salesforce integration, and I wanted to provide...
  • 8 me toos
  • 62 replies
  • Problem
  • Solved
  • Archived
Photo of Shari
I don't see mailing results in Salesforce
Hi. I have Salesforce Enterprise edition for nonprofits. I thought I synced Emma and Salesforce, but just sent out a mailing and none of ...
  • 4 me toos
  • 17 replies
  • Problem
  • Not a Problem
  • Archived
Photo of Matt
Emma for Salesforce Integration Problems after upgrade to Connected App 2.20
Hi, I upgraded to the new version 2.20 . Syncing from Salesforce to Emma is now faster. However, unfortunately almost everything is not ...
  • 1 me too
  • 1 reply
  • Problem
  • Archived
Photo of Nashville Sports Leagues
Include online version URL with each mailing being compared
exporting three mailings to compare and as I was doing so I thought it would be awesome if the "online view URL" was included with each m...
  • 1 me too
  • 3 replies
  • Idea
  • Implemented
Photo of City of Vancouver, Washington
Sending campaign out on different sub-account
One of our departments sent a campaign out yesterday from their sub-account that another department would also like to send out from an e...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brass Lantern Inn
High Spam score
when saving latest e-mail campaign, received message spam score of 4.3, "0.6 body:HTML has a low ratio of text to image"  does that mean ...
  • 6 me toos
  • 11 replies
  • Problem
  • Not a Problem
  • Archived
Photo of MeeshCorgi
How do I view Emma Activity at the Account-Level in Salesforce?
In Salesforce, I can't see Emma activity under Accounts, only under the individual contacts within that account. Is there a way to sync t...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of markkaech
Show link to Salesforce Report used to create an Emma Group on the Emma Group record in Salesforce
Currently, the Emma Group record, after creation in Salesforce, has no indication of which report was used to create the Emma group in th...
  • 3 me toos
  • 3 replies
  • Idea
  • Not Planned
Photo of The Mountaineers
Is syncing groups with Salesforce reports one time or ongoing?
Hi, when you create an Emma group and choose to add contacts from a Salesforce report, is that a one-time import into the group, or does ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Noodle
contact fields not updated by repeat import
Yesterday I imported to an audience group and realized later one of the fields was wrong so I created a new group and imported to the new...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Gateway Center for World Mission
Add emma groups to salesforce
I have seen how to add salesforce groups to Emma and can do that.  But I don't know if a group created in Emma can be added salesforce as...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
  • Archived