Conversations

Conversations 1 - 20 of 60
Photo of Josh Wallace
What is shortcut name for Postal Code?
We are pushing data to Emma using the API. We send data using the shortcut names of all the fields which usually display when you click o...
  • 1 me too
  • 2 replies
  • Question
  • Doesn't Need an Answer
Photo of Junior Achievement USA
How do I re-add a contact that was previously deleted?
I am testing automations and used my email to test it. I deleted my email and the automation and started from scratch. However, when I re...
  • 1 me too
  • 2 replies
  • Question
Photo of Mandate Media
Changing group names should update segments that include those group as well.
Another dumb bug. When you rename an audience group, Emma fails to change that name inside any segments that use that group.  And, of cou...
  • 4 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Julie Wittman
Can I delete contacts in a group only if they are not also part of another group?
I want to import a set of contacts and create a new group to send them a one-time email. We intend to delete the group afterwards. There ...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of MIT Sloan Executive Education
How do I find all the people in my database that have not ever opened an email?
I would like to create a list (and export it) of all the people who have never opened an email.
  • 1 me too
  • 1 reply
  • Question
Photo of LexisNexis
Generate campaign via API
Is it possible to create a campaign via the API? Environment: OS Type OS Version Browser Type Windows ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rachel Rogers
What are the differences between a Group, an Import, and a Segment? And when should I use each?
In talking strategy and engagement with Emma users, I’ve learned there’s some confusion about groups vs. imports vs. segments -- all too...
  • 4 me toos
  • 4 replies
  • Announcement
Photo of Domenick Casuccio
How to handle multiple email addresses for a contact
If a contact has multiple email addresses, should I enter those each as a separate contact or use a colon to separate the email addresses...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of The University of Akron
Can I segment an audience to send to only subscribers who signed up in the last week or month?
I want to send to a subset of an audience, specifically those who joined the list in the last week. Is that possible?
  • 1 me too
  • 4 replies
  • Question
Photo of LexisNexis
Attach Group to Sent and/or Draft Campaign via API
Is it possible to attach a Group to a Sent and/or Draft campaign via the API?
  • 1 me too
  • 4 replies
  • Question
Photo of Josué F. Machado
Search by contact status
It would be great to have the ability to search and create segments by the contact status. It would be a great way to remove opt-outs and...
  • 1 me too
  • 3 replies
  • Idea
Photo of Grant Waldron
How do I send an email to a specified field?
I have a large list of about 2000 members on a spreadsheet. We have a lot of fields for different reasons, but we just want to send out a...
  • 1 me too
  • 2 replies
  • Question
Photo of Amber Holloway
Is there a way to send emails only to contacts added to a group after a certain date?
  • 1 me too
  • 4 replies
  • Question
Photo of St. Louis Community Credit Union
Can I access a list of subscribers that have clicked on any email ?
I am looking for a list of my members that we send emails to that have ACTUALLY opened and/or clicked on any emails in the last 12 months...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of ImageRights International, Inc.
I just tried to delete a segment but they still appear under my contacts list. How do I remove them entirely?
  • 1 me too
  • 2 replies
  • Question
Photo of PTA Hero
Is there a way to see the contacts added in a recent time period?
We don't have a CRM so we can't automatically sync with Emma. As a result, we will have someone periodically looking in Emma for the folk...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Blake Patterson
What is the difference between Audience and Contacts?
I am coming in to support a pre-existing myEmma account for my org. I am trying to determine some email/user count issues, to my mind any...
  • 1 me too
  • 4 replies
  • Question
Photo of David Arky Photography
find and replace
I would like to replace the information in a field of a group of contacts. i.e. change the words in the title field to reflect a change i...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Josué F. Machado
Mailing API: preheader information
Hello, I am looking at the mailing API documentation and it doesn't appear that the preheader text is available. Is there any way to get ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Jared DeLong
How do I turn a segment into a group?
I was able to segment out the emails I wanted, but now I need it to be turned into a group in order for the integration with our donor ma...
  • 1 me too
  • 1 reply
  • Question
  • Answered