Conversations

Conversations 1 - 20 of 86
Photo of Beckett & Beckett
I'm having trouble getting an import to work.
When I uploaded a CSV and EXCEL file an import error message came up to this specific file. Please advise how I may to upload these conta...
  • 8 me toos
  • 9 replies
  • Problem
  • Not a Problem
Photo of Joel Pan
Add Google Analytics code to automated workflows
Maybe I'm blind but I don't seem to see any way to add a GA code to automated workflow emails...?
  • 5 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of Healthy Spot
Split Test Email Is Stuck In My "In Progress" emails for two weeks and will not send to remainder of list.
An email that I sent with split test subject lines has not been sent to the 80% of emails that where not part of the split test. They hav...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
  • Archived
Photo of Northwest Missouri State University Alumni Assoc.
Segment quit working
One of my segments that I use often all of a sudden quit working. I have tried to edit it and create a new one but neither option worked....
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Wharton Entrepreneurship
Contact Group Reporting
Is there a way to view the number of contacts that were in a contact group on a specific date as compared to another? I found the work ar...
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Dry Creek Vineyard
Missing trackable links?
One of our emails is showing that there are no trackable links, but we definitely have a link and people are clicking on it - I just can'...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Lucia Phan
Export List of Non Opt-Ins
I would like to get a list of all the emails in my database that have not confirmed opt-in. Right now I can only see who has opted-in and...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Out and About Newspaper
Duplicate email addresses in groups I'm sending to
If I have an email in 2 different groups and have selected both groups when sending a new campaign, will that person only receive the ema...
  • 4 me toos
  • 3 replies
  • Question
  • Answered
Photo of Trinity Healthcare Staffing Group
Getting error when trying to export - lines are red and there's a warning sign but can't find an explanation as to why. Any ideas?
  • 3 me toos
  • 4 replies
  • Problem
  • Solved
  • Archived
Photo of Nationwide Insurance - Enterprise Solutions
Distribtuion lists
If I use two different segments and they have duplicate names in the groups, will only one name be used when the email is sent out? The p...
  • 1 me too
  • 0 replies
  • Question
  • Archived
  • Merged
Photo of Krista Fudge
Cancelling scheduled mailing
When cancelling my scheduled mailing, I click "Yes, I'm sure", and this error message pops up.  I've tried several times.  Any ideas?    ...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
  • Archived
Photo of farmhouse inn & restaurant
Looking to create an email for guests to share on FB. Way when they do share the top image and subject line are the only items people see?
Looking to create an email for guests to share on Facebook. Way so when they do share the top image and subject line are the only items p...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of The Parks Group
How do I add a primary contact to a group?
I somehow cannot add a primary contact to a group when I create it, I can only add a team member. How do I got about this?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of R&R
Follow up to private post
I posted a question and got a reply, but then haven't gotten any response to my follow up question. Is it because I made it private?  I d...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
  • Archived
Photo of Student Services
Incorrect number of recipients
I just sent a mailing to 3 segments (about 4K contacts), but the total delivery is only 245 -- and it says 100% delivered. Any idea what ...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
  • Archived
Photo of the Jane Goodall Institute
Need to update the donate link in our custom template. Can't seem to find where to change it. Can someone let me know?
We are trying to change the donate link in the header of our custom template. Can't seem to find where we can change it. Can someone advi...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
  • Archived
Photo of My Musical Adventure
Sign up to workflow using a field change trigger
I plan to send an email to my current email list to give them an option to opt in for a series of email, which I will send out with autom...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Dry Creek Vineyard
Can't send a test email to a group
When I try to send a test email, I am unable to input the group name. It just says "One of your recipient addresses isn’t formatted corre...
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of Envision Charlotte
Test Email Subject Not the Same as in Editor
The test email I am sending out keeps saying " Test September E-News 2016" in the subject line. However from my unsent email/campaign it ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Krista Fudge
I have an automation setup that I can't get to work properly.
At the Stafford location, automation "Welcome new Member", I haven't been able to get it working properly.  I think I have it setup to wh...
  • 1 me too
  • 2 replies
  • Question
  • Archived