Why doesn't the Tooltip link show when I get the email in Outlook?
Using FireFox. I add a link to copy in my email. I put in the URL, add text for Link name and Tooltip. When I preview it in Emma I see...
Nationwide Insurance - Enterprise Solutions
Joined on October 6, 2016
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Internal emails to external email addresses
Using Fire Fox: On the attached results summary from a March Personal Lines
e-newsletter, it indicates that .1% of emails were opened v...
Sharing lists between sub accounts
Can audience lists be shared between sub accounts? Can specific lists be shared between the accounts?
unique link
If there is
more than one link in the email and they click on all of them, the unique click
is recorded once when they click on the fir...
Forwarded emails
On emails that are forwarded, will the links still work for the people who receive it? I know the copy may be messed up, but will the lin...
Adding accounts
We use FireFox. Is it possible to have more than 10 members in our sub-accounts? What is the reason to limit it to just 10 members? Th...
Recipients in emails
Using FireFox, a list of 4498 contacts was sent an email on 9/12 at 3:46 p.m. - the email seemed to be delayed upon sending by about 15 m...
If an email is forwarded, will the link clicks track?
Does EMMA track hits to a link if the link was forwarded?
Contacts
In Contacts, under Error tab, Reason - can you tell me what "changed manually" and "delivery" mean so that we don't end up with so many e...
If an Excel spreadsheet has email addresses that are actual hyperlinks - will they work okay in Emma? Or should the hyperlinks be removed?
An associate wants to add an Excel spreadsheet to Emma. The emails are listed as hyperlinks
Delete contacts in lists
I need to update my list of contacts each week. What is the best way to do that since I cannot delete the old list? How do I get rid of c...
tables
If made a table in my email. In Emma it looks fine (didn't do anything over the top, just a table with text). When I send it to my emai...
Maintain mailing lists
How do I delete the Error contacts from my mailing lists under Groups?
Maintain mailing lists
How do I delete the Error contacts from my mailing lists under Groups?
Distribtuion lists
If I use two different segments and they have duplicate names in the groups, will only one name be used when the email is sent out? The p...
Email list in Excel format
I need to know if names listed like below in Excel will work when imported into Emma - or do the spaces need to be removed?Catherine L V...