Conversations

Photo of PBS Hawaii
Subscriber List Accuracy, removing unused subscribers
Regarding Audience - Groups, and the subscribers in specific groups, is it possible to Archive that Group, then delete it, and by deletin...
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  • 1 reply
  • Question
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Photo of PBS Hawaii
plaintext needs updating all the time
Use use a template each week to send out a weekly newsletter. It seems that only recently (the last two emails or so) the Plaintext isn't...
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  • 3 replies
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Photo of PBS Hawaii
Am I able to view Text to Sign Up analytics in Emma? We use Join By Text and have been promoting signups to our weekly newsletter.
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  • 3 replies
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  • Answered
Photo of PBS Hawaii
How does a subscriber opt back into my list?
Hi, Brian, PBS Hawaii. We have a former subscriber who wants back in. I've attempted to delete her email and re-add her, but the UI will ...
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  • 3 replies
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  • Answered
Photo of PBS Hawaii
Plain text version of our newsletter and it has text the "jumps" to other blocks of text.
Brian at PBS Hawaii. We have an instance where our supporter received a plain text version of our newsletter and it has text the "jumps" ...
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  • 3 replies
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Photo of PBS Hawaii
Images in our newsletter not showing up. Shows up fine in editor.
Brian at PBS Hawaii. I have a newsletter that doesn't load it's images. Looks fine in the editor, only have a warning for copy reduction....
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  • 7 replies
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Photo of PBS Hawaii
Possible Proofer issue? Or User error on my part? Updated Plain Text not keeping.
Hi. PBS Hawaii here. Emma now pops up a window that checks for issues (Proofer). That's great. I appreciate this feature. But, when I c...
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  • 2 replies
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  • Archived