Conversations

Photo of Dave Ruch
Trigger a lightbox form to show up
Is there a way for the lightbox form to, instead of automatically showing up will be triggered by a "Join Mailing List" button? Or is th...
  • 5 me toos
  • 15 replies
  • Idea
  • Under Consideration
  • Archived
Photo of Shari
Cannot undo manual e-mail opt-out in Salesforce
I was testing the opt-out field on my record in Salesforce and manually checked it. Now when I try to uncheck it and then save the change...
  • 1 me too
  • 16 replies
  • Question
  • Answered
Photo of Sam Farkas
'Did not open' tab
Several users have suggested a 'did not open' tab in the response section. This feature would speak to a somewhat specific use case in wh...
  • 5 me toos
  • 5 replies
  • Idea
  • Not Planned
Photo of Shari
I don't see mailing results in Salesforce
Hi. I have Salesforce Enterprise edition for nonprofits. I thought I synced Emma and Salesforce, but just sent out a mailing and none of ...
  • 4 me toos
  • 17 replies
  • Problem
  • Not a Problem
  • Archived
Photo of Shari
import contacts from Salesforce campaign
Hi, I see where I can add members to an Emma list from a Salesforce report (in Salesforce). However, I have culled names and can't get a ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Shari
centering not working on small phone
Whenever I try to center text or an image, it looks fine on a computer, but when I look at it on my small-size Samsung phone (only 2" wid...
  • 1 me too
  • 4 replies
  • Problem
  • Archived
Photo of Shari
Can't find campaign after copying
I copied a previous campaign and edited it, then realized I hadn't renamed it. I went back into the edit function for that campaign and c...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Dorr Aviation
How long does it take to calculate the stats for my mailing response?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Kelley Kirker
Can I personalize my subject line?
I want my readers to have their name in the subject line. What are the steps for that?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Shari
I have empty groups! It seems all my contacts have been deleted. How can I find them?
Something weird happened. I tried to create a new segment, and then somehow all the contacts in my main All Contacts list got deleted. I ...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
  • Archived
Photo of FAQ
How do I create a segment of people who didn't open a particular email?
I want to create a list of people who didn't open a particular mailing. How do I find those people?
  • 6 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Shari
Can I merge fields from Salesforce into an e-mail?
Hi, I'm wondering if there is a way to include all Contact Salesforce fields as merge fields. I know in Emma I can create a new merge fie...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Shari
Do segment lists show in Salesforce?
I created some segment lists in Emma but since they are not in the Groups tab in Salesforce since they're not a Group, how do I see these...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Shari
Group count differences with Emma for Salesforce integration
Hi, I just had the same problem. I have a completely new Salesforce instance and I just imported all my contacts. I did a report for only...
  • 1 me too
  • 1 reply
  • Question
  • Doesn't Need an Answer
  • Archived