Conversations

Photo of The ETHER Initiative
Text block deleted when I sent a test
I tried this technique to remove the formatting and the file size went down. But then the text block became read only and when I did a Se...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
  • Archived
Photo of The ETHER Initiative
Very slow access to audience list
I am trying to fix all of the errors in my total audience list. When I do make a change and it refreshes is it taking 30-60 seconds to ge...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
  • Archived
Photo of Catherine Alton
How do I find the codes/reasons for soft bounces in an email?
I am trying to find out why we have so many soft bounces. I would like to know if they are going to spam, or what is causing the soft bou...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of The ETHER Initiative
How can I search audience by company name?
I want to search my audience by company name, but I am not sure where to set the Company Name as a search field. Any help would be apprec...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of The ETHER Initiative
After editing a contact RETURN goes back to Page 1
I am editing a large number of contacts to clean up the names. However whenever I make a change and then Save and then Return, it always ...
  • 1 me too
  • 7 replies
  • Idea
  • Under Consideration
Photo of The ETHER Initiative
Structure HTML code upon pasting it
I find that the P DIV and BR tags are added to the code using the visual editor and I am not sure how to control what is added. I decide...
  • 1 me too
  • 4 replies
  • Idea
  • Under Consideration
Photo of The ETHER Initiative
How do I jump to a specific page in Audience?
When I display my audience in full, then it display a number of contacts at a time. It also shows the pages such as 1, 2, 3, and then the...
  • 1 me too
  • 3 replies
  • Idea
  • Not Planned
Photo of The ETHER Initiative
Too slow
I am updating my audience database, which is around 1000 contacts. However, it is very slow when saving, and when displaying the list of ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
  • Archived