How do you insert a ® registration mark or TM for trademark in text in the Editor?
How do you insert special characters, such as registration marks or trademarks in text?
Ted Hogan
Joined on February 13, 2014
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Response graph not updating the Mailings line
Not really a big deal, but just wondering why the Mailings line isn't being updated for July onwards.
Weird date on summary page of Automation workflow tab ???
Not quite sure how to ask this question concisely, but here goes. Earlier this morning (Thursday, May 5, 2016), I opened my Automation ta...
What is a favorable internal newsletter/email open rate?
I've seen lots of industry open rates for external newsletters/emails, but nothing for internal. Can someone help?
Does anyone have data on ROI for newsletters?
We spend a bunch of staff time on content creation for 25% open rates. Has someone run some numbers on how many "conversions" it takes t...
Double Opt In + Automation with Gravity Forms Integration (API)
I have just setup a new Gravity Forms integration and am testing it out.
I have selected the double-opt in box in Gravity Forms and als...
Configure how often Lightbox form displays
I have a client that wants the lightbox form to show only time per visit - max. Is that possible?
Confirm It Email Not Sending
I've set up a a sign up form, including turning on the Confirm It Email. I have selected the same sign up form in my mailing preferences....
Where do I input the subject line for my mailing?
I'm taking over an existing Emma account and trying to get a feel for "how it thinks." Where do I put in my subject line?
When templates are updated, are those updates applied to automated emails?
It was my understanding that any updates made to templates would be automatically applied to automated emails that are activated. I made ...
Imported contacts aren't receiving automated emails
Hi Katie. So, my automated workflow triggered by someone signing up for our email list works great. Unfortunately, people who are importe...
Where can I find templates for my surveys?
Creating a new survey. How do I get the Stationary options to work? Either I don't have any stationary or it's missing, not sure which....
Why are some Mailings listed as Unrecorded in the Last Sent column?
I have recently sent out three emails to our entire list of 900+. On the Campaign matrix under the heading of "Last Sent" each of these i...
Was there a service glitch on 7/2/15
I scheduled an email on 6/30 to post on 7/2, and instead of sending to the list that I selected, it sent to my entire database! Was there...
How do I see the audience for automated emails?
Our team was testing out a new automation workflow this morning and realized that we weren't able to find a list of the email addresses t...
Phone number hyperlinking in footer
I have a phone number in the footer of an html email I'm creating. It is white, plain text in the editor and previews, but as soon as I s...
Clarification re: choosing your audience for Automation workflows
Not sure if this is a question or a feature request or bug report, but my team ran into (and solved) an interesting issue with automation...
Should I delete my Opt-Out list?
Should I delete the people from my Opt-out list once a year to clean up my database? If I upload a new list and it has those names still...
When I upload my GIF file the animation will not play, any help is appreciated!
Problems with images in Gmail's new Promotions layout
Gmail released the test of their new Promotions layout today, and the images from our mailings aren't coming through. Could it have anyth...