[REPORTING] Opens by clients

  • 2
  • Idea
  • Updated 2 years ago
  • Under Consideration
  • (Edited)
Want to find out on reports i see opens by Client/ Device is there a way to see a report of users opens by client? at the moment it just shows the percentage of the opens by client, what i want is a list or all the emails of users by client.
Photo of Ntsako Shilubane

Ntsako Shilubane

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hi Ntsako -- Thanks for posting your use case here for a more detailed report of opens by client. While our response page does currently only report this information in percentages, I'm checking in with our Product Team to see if they have any current plans to update the mailing response reporting. 
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hi again -- I checked with our team, and they think it would be feasible to implement tracking for the number of opens by client in mailing response. It would take significantly more work, though, to track who opened your mailing by client or device type. I'm setting this Idea to Under consideration and will keep you updated here as we dig in.