A campaign has already gone out but the links are dead. Help?

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  • Updated 3 years ago
I checked my links in the mailing and all seemed to be well. Scheduled the campaign, it was sent, and all the links but one were dead. Help? Should I send a new one?
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Michelle Seitzer

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Posted 3 years ago

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Grey Stepp, Support Team Manager

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Hi Michelle, 

I made a copy of the mailing you sent out and I found 1 link that didn't work.  

Are you saying that NONE of the links worked in your mailing?  Or are you referring to just this one?

The link that was not working was for the text "WHO Plan on Dementia"

It looks like that link is perhaps from an older mailing or something else.  

I'm wondering where that link came from and how to get you the right one.  

If it was all the links not working for you, that's a different conversation.  Everything is working well on the Webview version and when I sent myself a test of the copy. 

Let me know and we can take another look.  


- Grey 
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Splaine Consulting

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Sorry I missed your reply. I think everything ended up being OK, I must have pulled an old version in my email that had dead links, for some reason. Thanks for getting back to me and for your offer to help!