A campaign of mine will not send a test. It seems to be processing but wont send. What would be causing this?

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  • Problem
  • Updated 3 years ago
  • Not a Problem
The screen seems to be processing but it never sends. What could be causing this?
Photo of Pigott


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Posted 3 years ago

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Photo of Grey Stepp

Grey Stepp, Support Team Manager

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Official Response
Hey there!  

That's normally caused by a broken link or a bad personalization tag, among other code-breaking issues that could arise.  

I popped into your account and into the "A+D Newsletter"... which seemed to be the one you were working on.  It looks like the first image block there had the beginning of a link, but it wasn't completed.  (It's what the proofing error was pointing to as well)

Once I completed the link, I was able to send a test.  

If that's not the mailing you're looking at, let me know the name of the mailing and I'll be happy to pop in and take a look.  

- Grey