A lot of my emails are bouncing. Are you throttling my emails?

  • 0
  • 3
  • Question
  • Updated 5 years ago
  • Answered
I've heard about email services throttling emails, but I'm not sure if it's something Emma does.
Photo of Emily Konouchi

Emily Konouchi, Alum

  • 3 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 0
  • 3
Photo of Katie Lewis

Katie Lewis, Official Rep

  • 3414 Posts
  • 309 Reply Likes
Official Response
Hi Emily! We don't throttle the sending of your emails. We send everything at once and don't have a way to slow things down.

Some servers may restrict the rate at which they accept emails sent through us, saying, "Whoa, too many. I'm only letting 100 in right now." But that isn't something we're able to control from our end. Your IT Team might be able to change settings at the server level to allow more connections at a time.