add second email

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How do I add a second email to a contact?
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East Grand Rapids Schools Foundation

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Posted 2 years ago

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Photo of Grey Stepp

Grey Stepp, Support Team Manager

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Official Response
Hi there, 

Thanks for reaching out!

In Emma, the email address is used as the unique identifier for all of your contacts.  That being said, you cannot add a secondary email address to a contact record that you would have access to sending to.  There are two options:

1. If you have a list with a second email address column listed, you can reimport your list capturing the 2nd email address as the "Email" field, creating a contact record for that email address.  OR

2. You can create a contact field for capturing a 2nd email address, but you would not be able to send out to that address, as Emma only looks at the Email address field when sending out.  

I hope that helps!  


- Grey