Adding new contacts got harder

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  • Updated 2 years ago
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Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: EOL Clean up

Appreciate the changes y'all are making to improve Emma, but some of the recent changes to the Audience section have made things harder for some of our clients. 

In the first place -- as has been mentioned elsewhere in this forum -- the place to add an email address is not immediately obvious. I've had to point out to a couple of clients that the field at the top (which doesn't look like a field) is where you're supposed to enter the email address, rather than the "address" field down below. Seems like that's a minor UI change that could be implemented pretty easily. 

Just now I spoke with a client who is used to adding folks to his list using the "add contact" button. Before the changes, when you were added a new contact, you were redirected to a blank form so that it was easy to add another. Now, when you hit the save button, you're just stuck on the page for the contact that you just entered. It takes 2 clicks to get back to the "add a contact" button to add another. 

Could you add a "Save and Add Another" button that would save one contact and then direct you to the add a contact page? 

Photo of Meaghan

Meaghan, Champion

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Posted 2 years ago

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Photo of David Wright

David Wright, VP of Product Management

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Official Response
Hi Meaghan,

We just released the ability to "save and add another" contact in the new interface.

We also updated the contact screen in early August to make the email field more obvious. Here are those two items in action:

Please let me know if those two updates address your feedback. Thank you!