Adding to a Contact List

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Anyone know if I have an existing contact list and want to add/update it with more contacts from a csv file, will myemma know to update previous contacts with updated info like emails and company names that have changed? If not and I just create a new list, if I sent an email to the new and old list would myemma know not to send duplicates if someone was on both lists? Thanks!
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Combined Properties

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Posted 2 years ago

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Andrew Heuback, Official Rep

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Hey there! When you upload a list, add/update is the default option turned on; with this selected, Emma will update any existing contacts with whatever new information is included in the fields you've mapped during the import process.

When you send a mailing, even if you select multiple groups that have overlap in terms of the contacts, Emma will make sure each recipient only receives one copy of the mailing.

I hope this helps and let me know if you need further clarification!
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Combined Properties

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Perfect, thanks so much for clarifying!