Agency account has lost navigation

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  • Problem
  • Updated 1 year ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: EOL Clean up

I was going to check on how to implement the WooCommerce integration with Emma but when I logged into my agency account, I was missing the navigation selector that appears in the top-left of the admin area that allows the selection of accounts within my agency account. Also missing were the links at the top-right--all that's there now is "logout." 

Have I landed in the middle of some type of update to the system. Any idea when this will be resolved?

Thanks,
Steve
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Winding Oak

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Posted 1 year ago

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Photo of !! Angelo Outlaw

!! Angelo Outlaw

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Hello,

Angelo here with the Emma Support Team. Thanks for reaching out. I really appreciate it!

Sometime on Tuesday afternoon we were experiencing a problem with agency accounts unable to view their sub accounts. This issue has now been resolved.

Please reach out if you have any further questions or concerns. 

Thanks,
Angelo