Allow blank field values for field change triggered automated workflows

  • 2
  • Idea
  • Updated 3 years ago
  • Not Planned
  • (Edited)
Please allow us to set "blank" or "empty" as an option for field change-triggered automated workflows.

eg I want an email to trigger when a field goes having a value to being empty.

Photo of Joel Pan

Joel Pan

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Posted 3 years ago

  • 2
Photo of Katie Lewis

Katie Lewis, Official Rep

  • 3414 Posts
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Hi Joel! Thanks for sharing your use case. I'm checking in with our Product Team to see what our plans are. I'll keep you posted!
Photo of Katie Lewis

Katie Lewis, Official Rep

  • 3414 Posts
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Hey again, Joel! I spoke with a product owner who used to be on our Automation Team, which we've sidelined for now as we focus on other projects. He reminded me that we do currently offer this functionality for field change triggers based on radio button and dropdown fields.

We want to offer it for text and numeric fields, too, yet we don't have a team pointed at Automation right now. I'm marking this as Not Planned, only because we don't have that work scoped out and, well, planned, but we're on the same page as you in wanting this functionality! I'll keep you posted with news as it comes.