Automated email when customer purchases specific product in Shopify

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Is it possible to set up an automated workflow to send to users who purchased a specific product in Shopify? I don't see "Purchased item" as an available option under the "Field Change" in the automation options.
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Posted 2 years ago

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Photo of Andrew Heuback

Andrew Heuback, Official Rep

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Hey Diane! You can automate based on the fields automatically created by the Shopify integration (Total purchases, Average purchased, etc); currently, it is not possible to automate based on a specific product purchased.