Automatically forward to manage preferences url after initial sign up?

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Is there a way to automatically forward to the manage preferences URL and then to a Thank You page?

We have a footer signup form with a simple email only field. I'd LOVE to be able to have that form automatically forward to a manage preferences page where the user can fill in their name etc and THEN have it forward to a Thank You page.

Does that make sense?
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Josh Collins

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Posted 2 years ago

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Phillip M, Official Rep

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Hi Josh,

I just reached out to you via email for a bit more information so that I can best assist with this issue. I'll be on the lookout for your reply. Thanks!
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Josh Collins

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Hey Phillip, just seeing your email. Thanks for the quick response.
I have a sign up form called "footer." It's conveniently located in the footer of our homepage: visitfranklin.com.

Because of UI and design intentions, we only have the email field revealed there. So ideally, what I'd love to is for when a user fills in their email for them to be immediately taken to the page where they can drop in their First and Last Name and any other info they're comfortable with.  

Then after that, be taken to the "Thank You" page.

Does that make sense?
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Phillip M, Official Rep

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Hello Josh,

This is no problem at all! All you need to do is change the url behind your signup button on your home page from your current 'thank you' landing page url to the signup url associated with the form that you intend to use. You can adjust your fields and groups within that classic signup form to suit your required criteria. Any new signups will be added to your audience with the new information attached to their contact record. I hope this helps! Just let me know if you have any additional questions on this one. Thanks!
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Josh Collins

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Phillip, hey thanks for this input. Just got off a call talking this through with another rep. Because the data (email input) wouldn't pass through to the cloned form, that would frustrate the user creating a bad UX. I'm going to go back to my developer and code a compromise from the front end in the footer of our site. I'll just unhide the other fields and attempt to capture them there. 
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Phillip M, Official Rep

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I am happy to hear that you found an alternative solution! If you need any additional information on the subject, just let me know. Thanks!