Being charged per subscriber?

  • 0
  • 1
  • Question
  • Updated 8 months ago
The price per month is based on subscribers. If I import certain groups and I have the same contact in both groups will I be charged twice for that contact?
Photo of Johanna Balaszi

Johanna Balaszi

  • 1 Post
  • 0 Reply Likes

Posted 8 months ago

  • 0
  • 1
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1642 Posts
  • 131 Reply Likes
Hi there!   Emma stores contacts using the email address as the "unique identifier" for each contact.  

This means that an email address is only stored in your account once.  That address can be assigned to multiple groups, but only counts toward your billing numbers once.  

Let me know if you have any questions! 

- Grey