Best browser for using Emma?

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I've used chrome to create our Emma emails, but it's been very buggy. Sometimes I can't update an embedded link or other times a text box will completely change font type and size if I hit backspace. Could the glitches be due to the browser? Is there a recommended browser for using Emma? 
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ULI San Francisco

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Posted 5 years ago

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Greg Rathbun, Customer Service Specialist

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Official Response
Greg with Emma Support here!

Here at Emma, we use either Chrome or Firefox for our day-to-day work. Between Chrome and Firefox, it comes down to personal preference (I use Chrome myself).

If you having trouble when using Chrome (or any other browser), a good first step when troubleshooting is to clear your browser's cache and cookies.

If you're unsure how to do so, Google "How do I clear my cache and cookies in Chrome?" The first few links should give step-by-step instructions on doing so.

After clearing the cache and cookies, I recommend closing and reopening Chrome and logging back in to Emma. If problems persist, I'd suggest trying Firefox to rule out it being an issue with your copy of Chrome.

If you have any questions, let me know and I'll be glad to help.