Can’t log into Bigstock subscription through Emma integration

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
We have a subscription to Bigstock, but when I try to insert a Bigstock image from within Emma, I only get the option to purchase. So, I then have to go outside of Emma, and download the image from Bigstock and then upload it from within Emma. This is frustrating because Emma and Bigstock are supposed to be integrated. Is there a way around this? 
Photo of Kelly

Kelly

  • 84 Posts
  • 9 Reply Likes
  • unsure

Posted 4 years ago

  • 0
  • 1
Photo of Rachel Rogers

Rachel Rogers, Communications Strategist

  • 89 Posts
  • 2 Reply Likes
Hey, Kelli! Thanks for reaching out.

As of now, we're not planning any changes to the integrations we have with Bigstock. This means it will stand as a "purchase only" portal. Bigstock accounts just don't play well with the integration, so uploading images purchased from your Bigstock account into your Emma library is going to be the correct workflow.
Photo of Kelly

Kelly

  • 84 Posts
  • 9 Reply Likes
Okay, that's a bummer. Part of the reason we chose Bigstock for our stock was for the Emma integration. Thanks for the follow up.