Bounced or "error" messages converted into Leads?

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Bounced or unopened emails from Emma mailings are turned into Leads. Is there a way to block this from happening? I want to know the contacts whose emails need updating, but it's very distracting them having them pop up as Leads.
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Posted 3 years ago

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Laura Dickerson, Official Rep

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Hi there!

I am checking into this for you. I will let you know as soon as I have instructions for how to disable this.
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Laura Dickerson, Official Rep

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Hey there I have an answer for you. My integration person says: any contact in Emma who's added to an Emma group (and doesn't already exist in SalesForce) will be brought into SalesForce as a new lead and there isn't really a workaround for this as its a total two way sync. So as long as they are in an Emma group they will get synced over.