Brief API outage Friday

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  • Updated 6 years ago
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We released an update to our API on Friday afternoon that didn't behave the way we anticipated. We rolled it back almost immediately, but API calls made between 4:14 p.m. CDT and 4:19 p.m. CDT would have resulted in a 500 error.

The minor release was perceived to be low-risk, so after checking in with the appropriate folks, we deployed it at 4:14 p.m. It didn't take long for the API logs to tell us that all was not well, so we immediately rolled our release back. The total downtime was 5 minutes. Since then, we've identified and corrected the issue, and we'll plan on re-releasing it this week.

API outages are a real bummer, and we work hard to avoid them. Luckily, we caught this one almost immediately, but we regret if you were affected during the outage.
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Katie Lewis, Official Rep

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Posted 6 years ago

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