broken links due to page load time

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  • Updated 3 years ago
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My email campaigns keep saying that all my links don't load within 5 seconds...but when I click on them, they load right away!  Can you tell me what else to do and how this may be impacting my campaigns??
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The Pasta Shoppe

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Posted 3 years ago

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Phillip M, Official Rep

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Official Response

Phillip from Emma Support here! This message is just informing you that we reached out to a site through those links and they didn't respond. This isn't altogether uncommon. Some sites are coded to return Emma's ping by saying "Yes, I'm real." Other sites are not. If the site doesn't reply, Emma lists the site as being possibly problematic. Make sure to send yourself a test of the mailing before sending it to your audience so you can test the links from your inbox. This step will ensure the links viability and your confidence in those links. I hope this helps clear it up! Just let me know if you have any additional questions. Thanks!