Campaign not sending?

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  • Problem
  • Updated 4 years ago
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Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: working in duplicate post

We've had a rough few days with Emma.  We're relatively new (just 2 weeks), and the first couple of campaigns were fine.  Now the site is often impossibly slow and at times almost unusable. Today, I imported a new list (only about 120 subscribers).  The import seemed to go fine, but things really slowed down setting up the first campaign to this new list.  A couple of times I had to log out and log back in because of internal server errors.  When I finally sent the campaign, it said pretty quick that all emails were delivered, but none of us in the office received it.  I've asked a few others, and they did not receive it either (this is hours later).  The responses claim only 3 people opened it, and this is a very highly motivated list.  We've never seen response rates likes this before with MailChimp.  Anyone else experiencing anything like this?  (I'm using Firefox 40.0.3.)
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Elon University Religious Life

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  • frustrated

Posted 4 years ago

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Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

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Hi Elon -- I can see you also posted here, and we'll be jumping in there to take a look at your account and mailing. I'm going to archive this thread, so you can watch there for replies! Thanks.