Campaign with survey from Survey Monkey link for RSVPs

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  • Updated 3 years ago
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I added my survey from my SurveyMonkey account and ran a test with my personal email and the link to the survey is not coming up?
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First Bankers Trust Services, Inc.

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Posted 3 years ago

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Photo of Laura Dickerson

Laura Dickerson, Official Rep

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Official Response
Hi there,

The survey has to show as "Open" in SurveyMonkey for it to show up in the Emma dropdown:


To do this you will need to click:


Let me know if it doesn't pop in after doing the above.
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First Bankers Trust Services, Inc.

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Thank you! We did end up figuring it out why it wasn't working. Just in case anyone else has this problem, if you work for a company that has a lot of security, say due to being affiliated with a bank, when you click on the link the security will not allow you to be redirected to the Survey Monkey website for your survey. Everything I did for the actual campaign was very simple and user friendly, it was my security that was blocking me from viewing the link to test the email.
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Laura Dickerson, Official Rep

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This is great info! Thank you for the update!