Campaigns will not save in draft and can not send emails.

  • 2
  • Problem
  • Updated 11 months ago
I've worked on a draft multiple times without it saving.  When I hit review & send nothing happens.
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JWholesale

  • 4 Posts
  • 1 Reply Like
  • frustrated

Posted 11 months ago

  • 2
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Rob Coleman

  • 3 Posts
  • 2 Reply Likes
Today I am having the same problem. It's been 2 days and no response from Emma?
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Gage Wright

  • 2 Posts
  • 0 Reply Likes
Same issue. When I try to send a test or save a little flash of a pop up appears but goes away.
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Anthony Miranda, Customer Support Specialist

  • 135 Posts
  • 16 Reply Likes
Sorry to hear about the trouble you've been having when working in your campaign drafts. We have definitely been looking into these reports but I want to get some additional information from anyone who is still having issues.

If you're still having trouble, please reply back with the name of the campaign for me to look at. I'll jump in and work on getting this resolved.
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Gage Wright

  • 2 Posts
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Our account (suzanne@northernlightscandles.com) is trying to send the "September Wholesale Special" campaign and now the popups will show for sending a test but it's stuck loading forever. It won't even load the code.
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Anthony Miranda, Customer Support Specialist

  • 135 Posts
  • 16 Reply Likes
Hey there,

I jumped in and was able to send a test using a copy of that mailing. Can you give it another try and let me know if it is still getting stuck?